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Report: #1523902

Complaint Review: Huffines Chrysler Jeep Dodge Ram Lewisville - Lewisville Texas

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  • Reported By: Ricky — Carrollton United States
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  • Huffines Chrysler Jeep Dodge Ram Lewisville 1024 South Stemmons Freeway Lewisville, Texas United States

Huffines Chrysler Jeep Dodge Ram Lewisville Huffines Engine light on, DEF system code, replaced entire system, still pull DEF code with engine light on RAM3500 with 10,000 miles. Now dealership claims sand in fuel wants $27,000. to replace fuel system. Declined that so the ended warranty on new truck. Fuel injection specialist finds no sand. Lewisville Texas

*Author of original report: Huffines has repaired our truck at no charge.

*Author of original report: Huffines Scheduled Repairs At No Charge

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Engine light on, DEF system code, Huffines replaced the entire system on second visit. Still pull DEF code with engine light on RAM3500 with 10,000 miles. Now dealership claims sand in fuel and wants $27,000.00 to replace the entire fuel system. I declined that so they ended the warranty on our new truck. I took it to a fuel injection specialist which finds no sand in the system. We have 61 Ram trucks, 93 total trucks in our fleet. No sand in any truck. Our oldest truck is a 2013.

This report was posted on Ripoff Report on 01/13/2023 09:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/huffines-chrysler-jeep-dodge/texas-engine-light-def-system-1523902. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 Author of original report

Huffines has repaired our truck at no charge.

AUTHOR: Ricky - (United States)

POSTED: Friday, February 03, 2023

Our new truck, Ram 2500 Tradesman had fuel system issues. After what must have been a misunderstanding/miscommunication between myself and the service writer our Salesman Brian Eriksen and a manager Dan Franklin saw to it that the truck was restored to like new condition at no charge and our warranty is intact.

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#1 Author of original report

Huffines Scheduled Repairs At No Charge

AUTHOR: RamLemonOwner - (USA)

POSTED: Thursday, January 19, 2023

DanFranklin with Huffines has scheduled repairs for our truck Monday 01/23/2023. I will update after the repairs are done.

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