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Report: #1246029

Complaint Review: ImperialServices.net -

  • Submitted:
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  • Reported By: Bill — La Crescent Minnesota USA
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  • ImperialServices.net USA

ImperialServices.net, Promerican.com, Imperial Services, Promerican Corporation Never sent cable, won't accept calls or return emails Mayville Michigan

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Steve at Promerican Corporation/Imperial Services Accepted $244.00 USD payment via Paypal but never sent the part.  Dozens of times ove several months I tried calling but always got only voice mail and after several months he stopped even responding to email.
 
See below full dialog and dates of actual email back and forth.
 
Ps.  I finally re-ordered from Vans Auto on 08/03/15. ($275.00 via ebay "buy-it-now")
 
---------------------------------------------------------
 
Sent: 07/24/2015 09:12:02 A.M. Central Daylight Time
Subj: Plymouth shift cable: order #4725250
 
Steve;
 
Over a year now since you accepted payment for my cable. 
 
I need a cable but at $244/per, I don't need 2 of them.  Before I go about trying to buy another cable from a different source, please, at a minimum, respond as to whether your business is still active and whether I have any chance of receiving the shift cable I ordered and paid for.
 
Bill
 
---------------------------------------------------------------------------------------
 
Sent: 12/3/2014 12:19:08 P.M. Central Daylight Time
Subj: Fwd: Plymouth shift cable: order #4725250
 
Steve;
 
Coming up on 5 months since you accepted payment for my cable.  My last correspondence was almost 2 months ago and you didn't even bother to respond.  Either build my cable or refund my $244.00 and I'll make other arrangements.
 
At a minimum please respond as to the continued viability of your company and any status info you can provide.
 
Bill
 
---------------------------------------------------------------
 

Sent: 10/8/2014 6:35:47 P.M. Central Standard Time
Subj: Re: Plymouth shift cable: order #4725250
 
Steve;
 
Just checking in.  6 more days and it will be 3 months since I was billed for the cable.  To date I have not received it.
 
Please advise.
 
Brauer
 
---------------------------------------------------------
 
In a message dated 8/25/2014 11:10:44 A.M. Central Daylight Time, steve @ promerican.com writes
 
Bill;
 
No, my fault, not hers!  I'm working desperately to get caught up on cables, you're at the top of the list this week.  My apologies.
 
Thanks,
Steve
 
------------------------------------------------------------------------
 
-------- Original Message --------
Subject: Re: Plymouth shift cable: order #4725250
Date: Mon, August 25, 2014 11:31 am
 
Steve
 
To my knowledge,  I've not yet received the shift cable.   I work 3 weeks on, 3 weeks off away from my home in MN so it's possible my bride collected it and it has fallen behind a desk somewhere.   Before I start dismantling the house,  could you confirm that it did,  in fact, ship.
 
PayPal shows the payment went through on 07/15/14.
 
Thanks,
Bill
 
---------------------------------------------------------------------Original Message-----

Sent: Tue, Jul 15, 2014 12:28 PM
Subject: RE: Plymouth shift cable
 
Hi Bill,
 
Sorry, we just returned from the Chryslers at Carlisle show in PA.  Yes, IS-404 sounds right for your Plymouth.  We should be able to build it sometime next week.
 
Thanks,
Steve
 
 
------------------------------------------------------
 
-------- Original Message --------
Subject: Plymouth shift cable
Date: Mon, July 14, 2014 10:29 am 
 
Sirs;
 
I would like to order 1 shift cable for my 1964 Plymouth Fury convertible with Poly 318 and pushbutton auto.
 
From your page, I believe this to be part # IS-404, but, as they are pricey, I wanted to check with you before ordering to be certain I'm ordering the correct item, and have been unable to make contact by phone.
 
Best regards,
Bill
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