Kaplan University Online Financial aid ripoff Davenport, Iowa

I attended Kaplan University online on Oct 19th 2011 for the IT program. Upon admission, I was told that I would receive a 10% off my tuition if I maintained an average over a 3.5. I had a 3.8 my first semester and noticed no discount in my next semester attending. Furthermore, my ISP shut off during my next semester causing kaplan to automatically drop me from my courses and sent me an email indicating I owe them over 1,000 dollars.

I contacted both the financial aid department there and they recommended that I get two denial letters from lenders in order to be reinstated into college. I asked the student accounts department if a payment arrangement would be sufficient to re-attend my courses because my internet was back on (lost job). The woman I spoke to was very rude and unhelpful and basically told me balance in full is due for me to re-attend.

I read some of the reports on here about this school and I don't even want to go back anymore because of their shady business practices. In addition, I am fearful that my transcripts will be held from all my other schools because of this outstanding balance so I will be unable to attend elsewhere until the balance is paid. because of the economy and job loss my credit is less than perfect at this time. I feel it is ridiculous that a college won't even work out a payment arrangement with me to reattend. Hope this qualifies because this feels like a ripoff to me.