Kilowatt Financial p.o. box 650499 Dallas, Tx. 75265 No customer service what so ever Dallas Texas

I have had solar panels on my roof that was installed by Trinirty Solar.  The instillation was awesome.  The lease company that was originally used was clean power.  They went out of busniess and the lease was picked up by Kilowatt Financial.  This company is a nightmare to try and deal with.  Recently our electric bill tripled in july.  The solar meter stopped working.  This company continued to send out bills for a system that that the meter didn't work. For 4 months.

  Numerous phone calls, emails (20) without a response.  Trinity solar reached out.  The company that was supposed to fix the system couldn't reach them either. They needed a work order to do anything.  In the meantime the local electic company was billing very large bills and Kilowatt was to. After 4 months we finally got a work order for a new meter.  It took 10 min. for the install. Guess what, a new bill was sent based I guess on a estimate.  We have no sighned agreement with this company.  I have informed this company that no money will be paid until this straightened out. No ackowledgement at all.