KMart Corporation Archiac, dinosaur Company with lousy return/exchange policy, rude staff, poor customer service & cheap, low quality goods Miami, Florida

Word to the wise: always know the store policy for returns/exchanges when you make purchase. You can't blame the company because you made an assumption based on "every other store". I always keep receipts, especially for gift purchases. It's unfortunate but, some cons go around stealing items and then try to return -- or exchange-- so, these policies must be in place.
I don't see how this is a "rip off" -- unless the store was going against a posted return/exchange policy.
If that's the case, I would contact their corporate office and escalate the matter.

I'd like to clarify that ALL items had the KMart price tags still attached (bought 4 6 weeks earlier)!  The 2 men's shirts which I intended to EXCHANGE were because of the sizes being too large & the KMart price tags were still attached.  The T-Shirt for my granson also had the tags attached but the logo was of an Indian but the face was a skull.  The parents objected to the skill so I wanted to exchange it.  The 2 educational Leapster programs did not fit the Explorer & Leap Frog players so I wanted to exchange for ones which fit what the grandkids already had.  

To refuse an exhange of items which still are intact/unopened and have the Department's stores tags attached is NOT CUSTOMER FRIENDLY, does NOT encourage any customer from ever again shopping at KMart. 

I will continue to spread this NEGATIVE feedback and I have told at least 53 people of my personal unfavorable experience.  My daughter's amazement was that she had NEVER known me to ever shop at KMART and was unpleasantly surprised that I had.  Now I know & remember why I never previously did and NEVER EVER do so in the future.  I have posted this story of my experience on 6 websites for all to know.  

As an aside, I had the same experience approximately 4 - 5 years ago with RADIO SHACK in Miami, FL, where they refused to do refunds.  I predicted to the staff that soon the Company would go bankrupt, and the neighborhood stores closed one by one.  

Well, so are the local KMART stores closing, one by one.  I predict this company will NOT SURVIVE and WILL DESERVEDLY become EXTINCT, as they deserve to be!!   

Their return policy is actually quite modern.  The days of "trusting" a customer are long gone.  Because of a small percentage of people who want to take advantage of a stores policies, many stores have become very strict on Returns/Exchanges..especially without any proof of purchase.

Granted not all stores are this way, but I can think of a couple Big Box stores, and several smaller chains that have similar policies.  Even the stores that have what appears to be a much more open policy..have several parts of "fine print".  There are other stores that use an "approval" service that limit the number of no-receipt and even with-receipt returns.  Where you may return 2 items at Store A without a receipt, then when you try to return an item at Store B you may be declined because of your returns to Store A.

The simplest solution is to keep your receipts, then you won't have this issue.