KSL LETTINGS - D J KEYSERVICES, CYPRUS RUSSELL FLICK RENTED ME A DIRTY AND MICE INFESTED PROPERTY, Internet

Hi, having just read this complaint against KSL,  I work for Superior Real Estate in Larnaca, and would like to point out that our company ( Superior) has no connection with KSL, we used to rent out some of their properties, but are not connected with them in any other way. 

We do not take part in any of their property managements, and are a totally different company, with offices in all the major cities across Cyprus.

Samantha at Superior Real Estate Larnaca

 I also have a hooro story about KSL.

6 yrs ago when I first moved to Cyprus I went to KSL for a Rental property in Pervolia.

After Russel showed me around a few properties to find a suitable one I decided on a 3 bed villa in Pervolia.

I kept turning other places he showed me down due to my 2 GSDs may have had issues (either no walls or private pool etc etc.

I moved into the property after signing my tenancy agreement and paying 1 month rental in advance for deposit (800e).

After 2 days I recevieved a call from KSL stating that I had dogs in the house which was against my agreement and i would have to leave and lose my deposit for breaking the contract. The lanlord had complained to them

i explained to the lady that Russel knew I had dogs and when I signed the contract he said it didnt really matter. She informed me that Russel was sitting next to her and had no knowledge of me having dogs (lies lies lies)....

I then said is there any way this could be sorted as my fiancee was moving over from uk the next week and i wanted to be sorted for her coming. The answer i received was:

"who said she could stay in the house?' I asked what do you mean, she said Are you sub letting? I said no its my fiancee and she was always going to move in. I was told this wasnt allowed as i am the onoy person named on the contract. As if i wanted a 3 bed villa to myself...

Eventually it was decided that KSL would take a 2nd deposit (800e) ad wanted my credit card number for furthher deductions if the dogs damaged the house. I refused and spoke with ta lawyer.

The lawyer said stop paying all rent and squat until they try to evict you in court. I refused that option and instead again went to speak with KSL (with my fiancee this time). I had the second deposit and the next months rent in cash ready to pay. Russell then started to shout stating I was a lier and that the landlord was sick of me and wanted me out of his property and that KSL would not accept my rent money.

Now the cruncher:

That evening feeling really deflated i headed back to the house, my neighbour informed me that the landlord was staying in a house 3 doors down.

My fiancee and i went to speak with him and his wife.  They were shocked that we turned up at the door. The landlord informed me that KSL had informed him that I was violent and had threatened him and not to approach me and that KSLs lawyers would handle it.

I was shocked and explained exactly what had occurred to the landlord. he couldnt belive what i had gone through and told me he had nop idea about any of it. he especially commented on the dogs stating he loved dogs and and if asked would not have an issue with them but KSL had never spoke to him of it.

I invited him to the house for a look which he did and rsen that the house was being looked after very well and that our dogs were well behaved.

As he looked around he asked what had happeed to his smoke detectors wich i had no idea. he informed me that KSL had charged him 600e to "Fire proof' his house prior to renting it out. They charged him for smoke detectors, fire extinguishers and a fire blanket.  The only thing in the house was the blanket, so KSL had pocketed the money.

Apologies for the bad english and punctuation but this still upsets me...

btw the landlord sacked KSL and we stayed at the property for a further 2 years without incident..

KSL - Ripping Off B******s......

I also have had dealings with KSL and they owe me a considerable amount of money! They have now changed their name to superior lettings cyprus however expect to receive similar poor service. Avoid this company at all cost.

I also have had dealings with KSL and they owe me a considerable amount of money! They have now changed their name to superior lettings cyprus however expect to receive similar poor service. Avoid this company at all cost.

I am NOT going to have a slagging match online. If you want to take me to court go ahead. I will happily go to court and have my say.

You did not advise me that you wanted to inspect the property and I refused so that is a complete lie. All property management people DO INSPECT PROPERTIES after all isn't that what a property management is being paid to do, look after the investments of the property.

I did NOT leave CYPRUS after 4 days. I stayed til end of September 2012. CREA will know that after all we was speaking on the phone to my cypriot phone number. I also have proof of my flight ticket when I left and I did not leave cyprus after 4 days. 

If you want to sue for damages go ahead. I will gladly go to court and voice my issues in court. I have nothing to hide. I asked you to come see me in the apartment and see what I see, you refused on the phone. You then stated I knew about all of these issues before hand which was also a lie on the phone to you cuz anyone in their right mind would never rent a property with all these issues. 

I did write one thread on another site which is being investigated right now which doesn't mean it has been taken down for good. And no doubt you threatened to bully them with a law case which obviously is something they don't want, but I will gladly welcome going to court. 

You can try and take down all my post but obviously you cannot get this one taken down at present and if it does, I will continue to voice my concerns over my issues and you as a property lettings agency. I have a right to speak up and warn people of my experiences with you and that is exactly what I am doing.

I did NOT change my mind over living in cyprus and I do intend to come back and live my dream and it will happen, I just wont rent from YOU ever again. 

At the end of the day. I will not get into a slagging match online with you and if you want to take this matter further, go ahead. I will gladly go to court if that is where you are taking me. I will not lower myself to fight online but continue to open up more threads elsewhere to warn people about MY experiences with KSL.

And it clearly shows what lies you have written regarding me refusing you to inspect the property lol who would refuse that? Not one utter from you was there about you inspecting the property. Sorry for me to even think 'YOU DON'T INSPECT PROPERTIES' ........ I thought all DO! SO, with you stating that, clearly shows you DON'T inspect properties. 

This situation is in the hands of the right people CREA and they inspect letting agency's and they have all my info regarding the situation.

You can write what you like Russell but at the end of the day you are just fighting to save your company and its name but the fact is: I know the truth and you come out with some lies. And going to court will truly help me cuz I will finally have my say in court.... And I look forward to it !!!!! 

See you there :)

IN RESPONSE TO THIS POSTING

Due to the complete inaccuracy of events as stated by Ms Shaikh her comments
have already been removed from other forums by the forum supervisors who have
agreed that they breach forum rules. Further to this Ms Shaikh is now being
pursued by our lawyers for considerable damages.

Our response.

We were contacted by Ms Shaikh on the 13th July this year. At this point Ms
Shaikh informed K.S.L of her intention to move permanently to Cyprus.

Ms Shaikh decided that she wanted to rent a property remotely from the UK
without either seeing the location of the property or the property itself, this
she was advised not to do by our Larnaca staff. Ms Shaikh decided against our
advice to rent a property in this way and continued with the rental remotely.

Ms Shaikh informed us at this point that she could not provide any references
for the landlord, she also informed us that she did not have any job to go to
in Cyprus. This being the case the landlord requested Ms Shaikh provides three
months rent as a bond against the property this Ms Shaikh agreed to.

On arrival in Cyprus Ms Shaikh collected the keys to the property and the
following day complained to the office that she was unhappy with her choice of
property. At this point our Larnaca staff offered whatever assistance they
could to settle the tenant, Ms Shaikh refused all offers of assistance.

Over the next couple of days the situation escalated with our office receiving
various complaints and again when offered any assistance Ms Shaikh simply
refused our offers of help and would not enter into any civilized communication
with our office.

After just four days in Cyprus Ms Shaikh decided to return to the UK. 

The landlord of the property decided not to return Ms Shaikhs deposit for the
following reasons.

Ms Shaikh had stated that she was moving to Cyprus permanently and without any
references or job and against his better judgement he agreed to Ms Shaikh
taking a tenancy in his property.

In the landlords opinion in just four days Ms Shaikh had made the decision that
she had made a mistake in moving to Cyprus and as such was simply trying to
create a fictitious situation in order that she could obtain her deposit back.

It is worth noting Ms Shaikh entered into a rental contract with the property
owner and not K.S.L.

All bonds are held by the owner and any deposit returns would have needed to be
made at the discretion of the owner.

K.S.L