Complaint Review: LastPass -
- LastPass United States
- Phone:
- Web: lastpass.com
- Category: unauthorized billing
LastPass LogMeIn LastPass LastPass
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Flaky company.
I signed up for Autorenew two years ago. It autorenews last year and that is fine. This year, I switched to BitWarden (I recommend it) Before being billed, I turned off auto renew. I wanted to delete my card, but they don't let you delete payment (even if you just want the free service). You can only update your card to another card.
Whatever. I double checked. Auto renew is disabled. Today, I see a payment on my bank statement. I log in and autorenew is enabled again. I didn't do that. I disable it again and contact them. No REFUNDS. I was told to disable autorenew and enjoy my year of premium services.
That's it. They can charge you against your will and offer no refunds.
This report was posted on Ripoff Report on 12/16/2021 05:55 AM and is a permanent record located here: https://www.ripoffreport.com/report/lastpass/logmein-1514470. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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