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Report: #1052662

Complaint Review: Leaders, The Merchant Services Co. - Thosand Oaks California

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  • Reported By: Marvelous — San Luis Obispo California
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  • Leaders, The Merchant Services Co. Thosand Oaks, California USA

Leaders, The Merchant Services Co. Warning Honest Citizens, LEADERS, THE MERCHANT SERVICES CO. (WILL RIP YOU OFF) Thosand Oaks California

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 In January of 2013 I called Learder Merchant Services co. to be able to take credit cards in my business. We went through the sign up process. Before we got the the end I got transfered to another person who filled me in on the charges that would be taken out of my bank account at Wells Fargo. I told the man that those were not the charges I had agreeded to and I wanted to cancel the service. That was before I ever swiped a card. He said they would send me a box to send the reader back.

I never got one but on 01/07/13 Leaders removed $45. from my account which I assumed was for the reader. I called and informed them I had canceled to account. On 02/04/13 They removed $7.95 from my account. I called again to remind them I had canceled my account. On 03/04/13 they again removed $7.95 from my account. I called and the rude lady said I had not answered my e-mail from them with a form that I had to sign and send back to them. I told her I never got it. she said it must have went into my junk e-mail.

I asked her to send me another which she did and on 03-05-13 I made a PDF copy of the form I had signed and sent it back to them via e-mail. I also sent a copy to my other e-mail address BBC to make sure I did everything right. On 04/02/13 Leaders took $136.95 out of my account at Wells Fargo. I then called Wells Fargo to file a complaint. Wells Fargo opened the complaint and said I should hear in 10 business days what was happening. On 05/15/13 Leaders again took from my account $179.00. I called Wells Fargo and filed another complaint for the $179.00.

I had been calling to Check on my $136.95 complaint every 10 days since I filed the complaint so I asked the lady how it was doing. She went away from the phone and came back to say that Wells Fargo had denined the claim. I told her I had a paper trail of all the above statements and she informed me that I could refile the complaint. I have since closed my account with Wells Fargo. It would shock me very much if Wells Fargo ever did anything about any of my complaints. and if they get a credit for any of my money I am sure they will just keep it. Thank You Rip Off Report for letting me Vent. I will also be filing a report againts Wells Fargo, Web.com, ecosites for the same type of practices.

This report was posted on Ripoff Report on 05/21/2013 11:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/leaders-the-merchant-services-co/thosand-oaks-california-91359/leaders-the-merchant-services-co-warning-honest-citizens-leaders-the-merchant-servic-1052662. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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