Legacy Magnets Legacy Innovations Sold magnets 10 months ago and have not sent them Euless TX

We were contacted via phone on 12/07/18 by George Deweese, to buy advertising on a community magnet that would have important local phone numbers. We were told that we would receive 200 magnets to give away in our office in approximately 8 weeks and that the other advertisers in the area would be given the same number to give away.

  About 4 months later on 04-09-19, we started contacting the company asking where the shipment was and when would we receive it.  We were given a few stories from then on each time we called.  We were told everything from it was just delayed to their office had been flooded. 

There were numerous exchanges via email and phone until the last conversation on 07-29-19.  Then on 07-29-19, I called and requested a refund and to speak to the owner (James Schafer) to which the person on the phone replied "he doesnt speak to customers because that is what he hires us for!". 

This company has not been honest and forthcoming, and I deeply regret ever trusting them.  They should not be allowed to operate like this and after doing more research online, you will find numerous complaints against them.