Liquidation.com Liquidity Services, Inc No consumer protection! Negligent misrepresentation of products. Buyer beware of Liquidation.com Liquidity Services Washington District of Columbia

No consumer protection! Negligent misrepresentation of products. Buyer beware of Liquidation.com Liquidity Services
I've been in a dispute with them for over 2 weeks and keep getting a template response with spelling errors basically saying I should have done my due-diligence.
According to the Consumer Protection Act they should do their due diligence. I am entitled to a refund but they keep denying it.
After spending close to $500 on e-reader tablets that are completely unusable because they are locked in demo mode I am irate!
The listing indicated a retail value totaling that in which brand new, unused and properly functioning tablets may be in the range of. The value was misrepresented as well as the listing did not clearly explain that the devices would be locked.
Additionally, on the back of each it clearly states from the manufacture that they are not to be sold!
In my opinion they had no right selling them, I'm not sure how they were acquired and they are clearly in breach of consumer regulations due to false advertising.
They have also locked me out of my account since opening the dispute therefore I am unable to retrieve the listing. Take screenshots people!
Additionally when you open a dispute they will tell you it will take 10 days or more (for a template denial email). Don't bother waiting and continue exploring other avenues to obtain your refund. They are simply stalling the process.
They do not protect their customers and I'm very surprised to learn that they are a publicly traded company. Hopefully their investors are aware of what is going on, the lack of customer service and the poor consumer practices.
Any company with common sense would make necessary changes to ensure reputable merchandise is being sold and that customers are kept happy and are not being ripped off. I don't see how this company is still in business given the poor reviews.
My advice to everyone experiencing the same run-around issues with trying to return the junk they are peddling in the marketplace is to get the Federal Consumer Protection Agency, Paypal and BBB involved. Also please continue posting your experience on as many websites as possible as something needs to be done to stop this company from taking advantage of consumers.