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Report: #1490237

Complaint Review: Lone Survivalist - Luray VA

  • Submitted:
  • Updated:
  • Reported By: Samuel — Houston TX United States
  • Author Confirmed What's this?
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  • Lone Survivalist 21 North Broad Street Suite E #10037 Luray, VA United States

Lone Survivalist Lou the owner Robert (responded) replied to my first request Undelivered Merchandise - tracking info incorrect, no guarantee of delivery false schedule of delivery Luray VA

*Consumer Comment: They are legit, at least for my purchases

*Consumer Comment: I ordered several items and received all.

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I ordered 4 P50's flashlights for approx $200.00. 401SCADSB Carabiner Knife 1 4NOVA 4 NOVA P50's (Buy 2 Get 2 Free) Dec 23. place the order. Dec 29. requested an update on my order by email

Jan1. I received an email that my order was shipped. clicked on tracking order and stated no information on order being shipped-

Jan 2 replied to the support@lonesurvivalist.com requesting more information. The track was incorrect-

Jan 2 received and email stating the Email was just alerting me that the merchandise wasn't shippted yet.

Below is the tracking info-  Was no delivery, due to we had several packages already, my brother was home and my Ring Camera caught no such delivery at the time stamp





I followed up with a few emails requesting more information about the Delivery company and not heard a response from the company nor have they replied to my phone messages.

I'm curious if this how they scam people.

 

This report was posted on Ripoff Report on 01/11/2020 10:21 AM and is a permanent record located here: https://www.ripoffreport.com/report/lone-survivalist/luray-va-lou-owner-robert-1490237. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Consumer Comment

They are legit, at least for my purchases

AUTHOR: Richard - (United States)

POSTED: Tuesday, January 24, 2023

I have purchased several items from this advertised company. I even had to replace one of the flashlights and they have been very prompt and delivered just as advertised. I am in the process of more purchases. I would suggest follow up emails because "stuff" happens. 

Rich

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#1 Consumer Comment

I ordered several items and received all.

AUTHOR: Morgan - (United States)

POSTED: Friday, February 12, 2021

I originally saw an ad on social media and checked it out.  ultimately, I ordered a package of items included two of the Novas, 5 small pocket size lights, the headlamp, and a SEAL tactical light.

I received all of them.  It did take a few weeks.  I did e-mail the company and got a response back as well.  I would suggest reaching out to the company again via e-mail.

I am very happy with the products.

Morgan

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