Complaint Review: Luminescent Glow Beauty - San Diego CA
- Luminescent Glow Beauty 302 Washington St. #150-9935 San Diego, CA United States
- Phone: 833-554-7714
- Web: www.shopluminescentglowbeauty.com, ...
- Category: Cosmetics, Beauty aids, skin/eye seriums
Luminescent Glow Beauty Constel* ShopCpnstel Ultra Store Aura Ultra Store Constellation Skin Moisturizer, Offered a "trial" of product for just shipping costs San Diego CA
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I ordered their trial of two products. I did not see that I was definately signing up for an ongoing order-- it must have been in the fine print. I thought if I like the product I would order more. A month later they charged my account $193.33 for two containers of face cream. And said it was an ongoing contract.
They never notified me that this was going to happen. I disputed it through my bank and the company sent them tons of paperwork I have never seen saying I was committed to this contract. To me, this kind of committment should have been in HUGE LETTERS ON THE SITE-- and very clear-- and, if I needed to contact them to cancel it, I should have been notified by email that it was time-- or that I would start receiving the product and be charged for it.
IT IS SO UNDERHANDED, SNEAKY, SLIPPERY. I WANT MY MONEY BACK. I returned the product to them-- and actually never received one of the two products I was charged outrageously for. When I tried to call them, the woman on the phone could barely speak English, which is hard for a hearing impaired person like me-- and seemed to be operating from a script-- and kept offering me a 33% discount or something.
She finally hung up on me. I AM SO ANGRY. Plus, I am not wealthy. I cannot afford this kind of crap. AND THEIR PRODUCT WAS CRAP ALSO.
This report was posted on Ripoff Report on 12/05/2019 05:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/luminescent-glow-beauty/san-diego-ca-constel-ultra-1488654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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