Complaint Review: MARK THOMAS FURNITURE - SANTA CLARA CALIFORNIA
- MARK THOMAS FURNITURE 1231 COMSTOCK STREET -SANTA CLARA SANTA CLARA, CALIFORNIA United States
- Phone: 408-727-3772
- Web: www.markthomashome.com
- Category: Furniture
MARK THOMAS FURNITURE EASTERN FURNITURE CO- SANTA CLARA CA CHARGED VISA $5945.31 *FAILURE TO DELIVER & DEFECTIVE CHAIR SANTA CLARA CALIFORNIA
*Author of original report: MARK THOMAS HOME UPDATE.
*Author of original report: AVOID MARK THOMAS FURNITURE UPDATE
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Avoid this Company: I found Mark Thomas & Kimberly Parsons (Sales)She informed me the Company had 2 Leather Chairs like I wanted on Back Order. They would arrive on July 22,2021. I could have those when they arrived- *charged 1/2 down* $3375. (Visa) Kimberly sent receipt & it had "NO REFUND--NO RETURNS". I called & told her to remove that Stamp because I was not ordering Floor Samples or Defective Merchandise. *Nor a Flea Market. *She talked to Mark (per Kimberly) & removed it. * July 22 arrived & no Chairs -Kimberly said-chairs to arrive in Sept. Oct. or ?
Kimberly proceeds to sell me another Chair for $2570.31. The Chair was sent out & it was Power & a Defective Chair. I complained to Kimberly within 3 Business days --the Chair was defective & I wanted to return it. Kimberly ignored emails & delayed process of Chair. Finally-Kimberly had it Picked up & repaired* informed her-I was not Happy* Failure to deliver & defective Merchandise. Co. has my $ of $3375. & $2570.31. on Visa since June. 19-202. CO. is trying to keep my money $3375. & $2570.31. *I have no Merchandise & they are holding my money VIA Chase Credit Card company
I have sent Letters & Info. Credit still wants more & more info. I want Mark Thomas to refund Monies back to Credit Card . $5945.31 without any Merchandise. M.T. Company is trying to keep Money & they have not delivered on anything. *Consumer Beware! *High Prices & Consumer Deception is high. *Thank You..NR
This report was posted on Ripoff Report on 09/06/2021 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/report/mark-thomas-furniture/santa-clara-california-ca-1511655. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
MARK THOMAS HOME UPDATE.
AUTHOR: Tina - (United States)
SUBMITTED: Monday, September 13, 2021
Consumer -Tina * I cancelled this order many times (10 or more)*Yet --I get this message today from Eastern Wholesale--also Mark Thomas Home. Monday-Sept 13 2021 12:55 pm saying they want to deliver my Furniture. (Back ordered since June 28 2021 *What ever is said --falls on deaf Ears) Your two Recliners are here - Please call us to arrange a delivery date at 408-727-3772.
#1 Author of original report
AVOID MARK THOMAS FURNITURE UPDATE
AUTHOR: Tina - (United States)
SUBMITTED: Wednesday, September 08, 2021
EMAIL --WHERE KIM PROMISED TO CROSS OUT "AS IS--NO REFUND"..ADMITTED STORE MADE HER MARK HER BOOK! To:Nawana Ross Mon, Sep 6 at 10:14 PM KIMBERLY PROMISED TO CROSS OUT "AS IS" JUNE 20-2021// Questions--- CALL ME--OK--- Recliners.. (TELEPHONE DELETE) To:Nawana Ross Mon, Sep 6 at 10:07 PM ----- Forwarded Message ----- From: Kimberly West
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