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Report: #1500766

Complaint Review: maronda homes of florida - Lehigh Acres Florida

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  • Reported By: Don — Lehigh Acres florida United States
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  • maronda homes of florida Lee Blvd Lehigh Acres, Florida United States

maronda homes of florida Shoddy Workmanship, Rude Customer service Lehigh Acres Florida

*Author of original report: Update on warranty

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   Maronda Homes, Lehigh Acres,  Expensive, yet Cheaply made Homes. Brand new Home.
Poor electrical workmanship, barely passing NEC codes. The Electricians installed 23 fixtures and receptacles on one circuit. I was told by their Electrical service company that it was within NEC Codes.  Kitchen Lights (8), 2 full bedrooms (Outlets and Lights), a Full bathroom (Lights and Fan), utility room and hallway lights etc; all on one 15 Amp circuit. It probably saved the company about 50 dollars. Legal, Barely, But poor judgment in my book. Previous NEC codes wouldn't have allowed it. That same afci breaker keeps tripping by itself when I'm doing nothing, and then it takes hours to reset the breaker (Bad/dangerous if you have medical or life support equipment).  The Garage Breakers and GFCI is thrown regularly even if there’s minimal loads on them.  When I inspected the attic I found thousands of feet of never connected phone and Coax cable just hanging there throughout different locations.
 
 The Concrete sidewalk had small chunks missing before we even took possession, but I know from experience that repairs would make it look worse than the damage.
 
 Now for the outside yard. The 2 Oak Trees they planted were nearly Dead when we took possession, But I owned a landscaping Company in NY so I was able to slowly revive them. The sod planted was very poor Contractor quality grass, mostly exposed soil and weeds. Also, When the contractors built the House they dumped a lot of debris on the wooded lot, owned by an out of state investor, next to ours, Beer and soda Cans, Paint buckets, Hardened masonry, and more. My Neighbor across the street complained that they parked and actually dumped their excess concrete on his front lawn, destroying the grass.

The Trane Heat Pump AC Unit (Model 4twr6030h1000ab) is undersized for the nearly 1800 sf living area. It is a 2-1/2 Ton Unit. Any reputable HVAC contractor recommends 3 tons minimum. It barely keeps up in summer.
 
    The roof trusses are uneven, some are nearly 1/2 inch lower in spots, obvious when the ceiling lights are on, and some are spaced 22-1/2 inches to 25-1/2 inches apart.. They should all be 24 inches on center.
 
    Right after we moved in, During some 30 mph winds an 11 foot piece of the Soffit over our covered porch blew off. The Warranty dept employee was rude and condiscending when I reported, stating that she had no ETA on when it could be fixed. I replaced it myself noting that there were very few staples holding it in place when they originally installed it.
 
   The carpeting had small sections of missing pile and paint stains. The Tilework was missing grout in some spots and there are several feet of the grout cracking/Separating. They left tile adhesive on the top of the tile in several places.
 
There’s more, but you get the Gist of it.

This report was posted on Ripoff Report on 10/10/2020 10:41 AM and is a permanent record located here: https://www.ripoffreport.com/report/maronda-homes-florida/lehigh-acres-shoddy-rude-1500766. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
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#1 Author of original report

Update on warranty

AUTHOR: Don - (United States)

POSTED: Sunday, May 16, 2021

After 4 warranty requests, the company finally sent contractors but only after the 1-year warranty had expired. The hole in the concrete doesn't match as I feared, but looks better than the hole did.

The Flooring contractors told us that the tiles were cracking because the original installation was done with none of the uncoupling membrane recommended by any reputable installer. He said that Maronda cut corners and refused to pay for the membrane, to save money. He also said the repaired cracked grout would likely reappear within a few weeks or months and the only way to correctly fix it was to remove the flooring and start over, a repair expense that Maronda would not approve. He also pointed out several tiles that were hollow underneath, meaning there was a space between the tiles and floor where there should have been adhesive.

I cannot recommend that Buyers buy a Maronda Built home. They cut too many corners.

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