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Report: #1136346

Complaint Review: Mesa Garage Doors Dwight Esnard - Santa Ana California

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  • Reported By: safecents — Orange County California
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  • Mesa Garage Doors Dwight Esnard 1201 E. Mcfadden Avenue Santa Ana, California USA

Mesa Garage Doors Dwight Esnard Would Not Honor Warranty Defective Product Santa Ana California

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MESA GARAGE DOOR warranty is worthless. The salesman told me I will never have to worry because I have a lifetime warranty. The garage door started sagging and making horrible noises when opened or closed. Mesa had a repair man come out and he said I need to replace the entire door. $1,100. What I had just paid for a new door.

When I asked about the warranty and showed him on the sales receipt that it is clearly states LIFETIME WARRANTY he said that is only the manufacturers warranty and they....conveniently, are out of business. I was told by the salesman the MESA was the manufacturer and that is how they controlled their quality.

Now Mr. Dwight Esnard I am asking you, are you going to stand behind your product and fix my garage door?

Mark M
(((REDACTED)))

This report was posted on Ripoff Report on 04/04/2014 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mesa-garage-doors-dwight-esnard/santa-ana-california-92673/mesa-garage-doors-dwight-esnard-would-not-honor-warranty-defective-product-santa-ana-cali-1136346. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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