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Report: #890838

Complaint Review: Micro-Center-Marietta Ga - marietta Georgia

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  • Reported By: Rod Mack — Atlanta Georgia United States of America
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  • Micro-Center-Marietta Ga 1275 Powers Ferry Rd marietta, Georgia United States of America

Micro-Center-Marietta Ga NO CASH RETURN POLICY ON COMPUTERS EXCEEDING $500.00 marietta, Georgia

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I manage a web site www.ubiquitynewsgroup.com

May 10th - I purchased a Lenova lap top computer for $636.00

May 29 - I returned the computer the inside power source broke and the battery life was diminshed.

I was devistated with this product in less than one month... First I talked with a pregnant service manager...With very much attitude and no success...Then I spoke with a retail Store Manager

Mr. Daniel Ivey...With 10 times more no customer service who had me standing around in the store telling me the reasons why I was'nt getting my $636.00 back

Mr. Daniel said it was either a mfr problem or I destroyed my own lap top. After having me standing around in the store from 4-5 and their corp in Ohio was closed he could not make a decision.

Mr Ivey asked me to returned the next day holding my new lap top hostage and no loaner.

May 30 - I called Connie in the corp office in Ohio before going back to the store. When I returned Mr. Dan Ivey was highly that I exceeded his authority (which he does'nt have) he offered me $449.00 gift card forcing me to still patronage Micro-Center and kept/stlole my $150.00 3-yr warranty payment that only protects the store. Not the customer. I have all receipts of this transaction and this company have the worst company  customer service (! called 10 times no-one ever answers the phone) To be fair I will keep the computer that I picked out. But I want my $150.00 Back!

Rod Mack

404.824.5636

www.ubiquitynewsgroup.com

This report was posted on Ripoff Report on 05/30/2012 07:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/micro-center-marietta-ga/marietta-georgia-30067/micro-center-marietta-ga-no-cash-return-policy-on-computers-exceeding-50000-marietta-g-890838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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