Complaint Review: Midway Industries - Cockeysville Maryland
- Midway Industries PO Box 586, Cockeysville, Maryland United States of America
- Phone: 855-333-1198
- Web: www.midwaylightbulbs.com
- Category: Lighting Stores
Midway Industries midwaylightbulbs.com Misleading cold sales call; sends out low quality junk at inflated prices Cockeysville, Maryland
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In Mid-July, I received a call from a guy who gave me his first name but did not identify the company from which he was calling. He used my first name even though I didn't give it to him. It's likely that he called our front desk and asked for the person who orders supplies.
He struck up a personal conversation and acted as if we'd done business before. He was very jovial and low pressure. He asked me about any light bulbs I might need to re-order. I was, in fact, getting ready to order light bulbs from a local company so I thought it was rather fortuitous that I received the call when I did.
I gave the gentleman on the phone the part number and he said he'd send out a case of 12 right away. He didn't ask for my address or billing information but said that I would receive a call from someone else so they could verify (or update) my contact info so they could send me a catalog and a small thank you gift.
A couple days later another fellow called and was less friendly. He gathered my contact info and said he'd be sending me a gift. I never saw the box of bulbs come in but someone signed for the box and someone else used one of the bulbs. Then, just today, my boss asked me about a case of bulbs that cost $600.
I figured it was some kind of mistake as there is no way I would order a box of 120 light bulbs. We might use maybe 5 or 6 a year. I searched around the office and found the box. It originally contained 12 bulbs. One was missing (already used by another employee).
When I looked at the contents of the box, it looks like junk you would find in a dollar store. Very low quality bulbs with blurry printing on the box and no safety or manufacturers information listed anywhere. Just a crappy stamp "Premium" on the bulb. There is no way on earth I would ever order a $50 bulb when I can cross the street to the hardware store and buy one for $5-10.
We have never done business with this company in the past and will never willingly do business with them in the future. They are a complete scam company and should be investigated by the authorities. If it were up to me, I would not send them a payment at all.
This report was posted on Ripoff Report on 09/04/2012 02:04 PM and is a permanent record located here: https://www.ripoffreport.com/reports/midway-industries/cockeysville-maryland-21030-0586/midway-industries-midwaylightbulbscom-misleading-cold-sales-call-sends-out-low-quality-j-936751. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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