Complaint Review: Moda Sunglass - Nixa Missouri
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- Author Not Confirmed
- Moda Sunglass 2145 B Bristol Lane Nixa, Missouri United States of America
- Phone: 888-308-6632
- Web: www.modasunglass.com
- Category: On-Line Stores
Moda Sunglass Gregory Mase, Jolene Cliffe Shipped Product Incorrectly, Didn't Pay to Correct Problem Over $1100 in Shipping Charges Nixa, Missouri
*Author of original report: Moda Sunglass Resolved Concern Equitably
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Moda Collection shipped product to incorrect address. I incurred costs to ship to correct address and Moda never re-imbursed for expense.
Moda Collection incorrectly shipped order number 3970 to the billing address vs. the shipping address at Flex Group LLC. Flex Group purchased a large shipment on June 22, 2010, which was shipped to their Arizona billing address instead of their California shipping address. Jolene Cliffe at Moda Collection e-mailed Flex Group and said Flex Group should ship product on their own and Moda Collection would re-imburse for any charges incurred. Flex Group used the cheapest shipping method possible in order to ensure timely deliver for the 4th of July holiday weekend. The expense incurred was $1126.24 for the overnight shipment. On July 2, 2010, Moda Collection e-mailed Flex Group to notify the company that FedEx would transfer the shipping charges to Moda Collection's account and refund Flex Group's shipping costs. To date, Flex Group has not been re-imbursed as promised.
This report was posted on Ripoff Report on 12/20/2010 09:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/moda-sunglass/nixa-missouri-65714/moda-sunglass-gregory-mase-jolene-cliffe-shipped-product-incorrectly-didnt-pay-to-corre-673500. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Moda Sunglass Resolved Concern Equitably
AUTHOR: BHen - (United States of America)
SUBMITTED: Wednesday, February 09, 2011
President of Moda Sunglass called and resolved concern. Will do business with again as a result.
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