Report: #719246

Complaint Review: My Popcorn Machine - Houston Texas

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Ripoff Report is Xcentric Ventures

Submitted: Mon, April 18, 2011
Updated: Mon, April 18, 2011
Reported By: MN Consumer — New Hope Minnesota United States of America

Author Not Confirmed

Why?

My Popcorn Machine 5925 Kirby Drive, Suite E #555 Houston, Texas United States of America

Phone: 1-800-518-8203
Web: www.mypopcornmachine.com
Category: Specialty Stores

My Popcorn Machine Elizabeth Guillen Misrepresented Product--No Refund Sent. Houston, Texas

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Mypopcornmachine.com advertised a product that was made in USA. We purchased it and they sent a product that was made in China. I believed they misunderstood each message we sent in clear English because their replies were nearly unintelligible.

Eventually I received a Return Authorization so I sent the product back. I followed their instructions but they continued to ask for the same details. By that time I realized they were just stalling, especially because they continued to say, "Thank you for your patience." They stalled long enough so I could not file a claim with PayPal.

Next they claimed they could not give me a refund through Paypal because it was more than 60 days. I am sure that is true, but they could definitely pay us the money they owe us. Now they want a credit card number because they "cannot" send a check. We do not trust that this is really a company in Texas and we are extremely apprehensive about giving any credit card numbers to them.

My advise to anyone who does their research, do not trust this company.

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This report was posted on Ripoff Report on 04/18/2011 08:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/my-popcorn-machine/houston-texas-77005/my-popcorn-machine-elizabeth-guillen-misrepresented-product-no-refund-sent-houston-tex-719246. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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