Report: #1127682

Complaint Review: Mystery Guild Book Club - Internet

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Submitted: Sun, March 02, 2014
Updated: Sun, March 02, 2014
Reported By: Lauri — Beaver Falls Pennsylvania

Author Not Confirmed

Why?

Mystery Guild Book Club Internet USA

Phone:
Web: www.mysteryguild.com
Category: Internet Marketing Companies

Mystery Guild Book Club Keeps sending and charging me for books I did not order internet

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They keep sending me books that I have not ordered. When I return the books they keep trying to charge me for them.

I have talked to customer service numerous times and every time I do it gets worse. Most recently I called about a bill for a book I did not order and to close my account. They told me they could not close the account until the credit went through. I opened my credit card statement today to find out that they did not credit the account - INSTEAD they put the charge on my credit card!

Whenever you call they will not let you speak to a manager. I have tried to cancel my account several times and they will not close the account.

This report was posted on Ripoff Report on 03/02/2014 01:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mystery-guild-book-club/internet/mystery-guild-book-club-keeps-sending-and-charging-me-for-books-i-did-not-order-internet-1127682. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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