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Report: #618392

Complaint Review: Napoleon Bakery - Overland Park Kansas

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  • Reported By: Nadia — Overland Park Kansas United States of America
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  • Napoleon Bakery 6759 West 119th Street Overland Park, Kansas United States of America

Napoleon Bakery Napoleaon Bakery in overland Park, KS is FRAUD Overland Park, Kansas

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Napolean Bakery gave us a cake that we did not order.They stated they got into a car accident on the way to the wedding. James Holmes wont return callWe ordered a cake for our wedding at Napolean Bakery. Agreement was made and we sent pictures of what the cake needs to look like. They said they will do it exactly like the picture and will provide the decorations ( water fountain, red roses stands, etc) The price was $960. The cake was suppose to arrive at DoubleTree hotel on May 23rd by 12:30 pm. On May 23rd Napolean Bakery arrived at 12:45pm. The cake was tiled, lopsided, had big patches in several places, stands were crooked, cake was flat, small, no decorations (only fountain and stands), you could see card board. The cake was in disaster. They were late. All the guest were watching how they were trying to fix the cake.  When we asked what happened to the cake they said they got into a car accident.

We contacted Linda Cekovsky (Napolean Bakery employee)and sent her pictures of the cake. She agreed we should get our money back. She said James Holmes will contact us. He never called us back. He kept ignoring us. We have all the pictures of the cake. How it was suppose to look and what we got. DO NOT USE THEM!! Go to a professional service because they will rip you off like they did us.
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This report was posted on Ripoff Report on 06/28/2010 11:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/napoleon-bakery/overland-park-kansas-66209/napoleon-bakery-napoleaon-bakery-in-overland-park-ks-is-fraud-overland-park-kansas-618392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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