Nationwide Stereo & Appliances This company has some strange practices. Let the buyer beware.

Ordered two PSB tower speakers and a PSB center channel speaker on Aug. 22nd from Nationwidestereo.com. Shipping time was 2-3 weeks which I was okay with since it saved me some money.  After checking my order status several times, all it said was "processing".  For two weeks it said this. 

I contacted them and they told me it was held up in customs.  As soon as they received it, they would expedite the shipping and I would get a tracking number.  Feeling uneasy at this point.  I finally got the speakers on Sept. 16th.  Lo and behold, there's damage to one of the boxes and to the cabinet of one of the speakers. 

I opened the box further and noticed there is no serial number on the speaker, it's been removed!  Well, there goes any hope of getting warranty from PSB.  I looked at getting a return authorization number and here's the scoop.  They are going to charge me a 20% re-stocking fee and the shipping cost for the return will be deducted from my refund.  How's that for great customer service? 

I should have paid a little more and ordered these from the other retailer and would have gotten them in 2 days.  I knew better, just trying to save a little money.  You know the saying, "you get what you pay for".  Well, I'm paying for it and not happy about it.  At all!  I wouldn't recommend this retailer to anyone.