Nucific Health DECEPTIVE 100% GUARANTEE NOT HONORED WITHOUT RETURN OF EMPTY BOTTLES Tarzana California

The 90 Day Guarantee is a misleading trick to induce sales. NO WHERE does it state to save the bottles for refund to be made. On May 17, 2017, after wading through the myriad "hard-sell" pop-ups selling more and estra products, I found myself odering a 90-day supply of BIO 4X, INDUCED specifically by the repetive assurance of a 90-day "NO QUESTIONS ASKED GUARANTEE." Today, July 17, I received an email asking about "my experience with Bio X4?." I replied, "POOR." and received an authorization to return the product for a refund. I assumed that would mean the remaining product as I saw no point to open the 3rd bottle. I called their customer service to get clarification and she was sad to inform me that if I didn't return all 3 bottles (one finished and thrown away a month ago)

I would only get a partial refund. I told her that no the website said no such thing, ACTUALLY, I quote, "Our Confidence is so high that you'll get results from our products, that we offer a 90 day money-back guarantee! If you're not 100% satisfied with our product within 90 days, give us a call, and we will get you your money back, absolutely no questions asked!" (from http://nucific.com/about.php). The representative insisted that it was our policy and it was probably "somewhere on the website in the fine print." REALLY, THAT qualifies as a deceptive sales technique excuse if I ever heard one. Product quality or lack thereof aside, Nucific is INDUCING people to buy with their "100% Satisfaction Guarantee" BUT FAILING TO INFORM THEM OF THE REQUIREMENTS --- NOT EVEN IN THE WRITTEN MATERIAL THAT COMES WITH THE PRODUCT.