Report: #1491232

Complaint Review: orbitz -

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Ripoff Report is Xcentric Ventures

Submitted: Mon, February 03, 2020
Updated: Mon, February 03, 2020
Reported By: caroline — pittsburgh PA United States

Author Not Confirmed

Why?

orbitz United States

Phone: 8448035576
Web: orbitz.com
Category: Car Rentals

orbitz ORBITZ won't cancel collision damage fee even if yoou cancel auto rental

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we rented a car 12/25/18 at AVIS through orbitz website, and took collision damage at $11 a day total $88 thru orbitz for the avis 8 day rental. . We had a verifiable medical emergency and had to cancel the car rental .

AVIS had no problem canceling as we had medical proof of double pneumonia and did not charge us a dime. ORBITZ refused to refund the CDW of $88.00 -- even though the underlying car rental at AVIS was duly cancelled. this is a total rip off by ORBITZ. RX: 1/ I will never use ORBITZ again.

2/ next time i will book DIRECT with the car rental agency who will not rip us off for CDW when a medical emergency requires us to cancel our trip. Why should ORBITZ collect a CDW for a nonexistent car rental ? we are senior citizens. we cannot afford to deal with ORBITZ.

This report was posted on Ripoff Report on 02/03/2020 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/orbitz/wont-cancel-collision-damage-1491232. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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