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Report: #1484872

Complaint Review: Parts Geek -

  • Submitted:
  • Updated:
  • Reported By: Benjamin — San Antonio TX United States
  • Author Not Confirmed What's this?
  • Why?
  • Parts Geek United States

Parts Geek Sent me a defective part then refused to even acknowledge they offered a 1 year warranty on their web site for all parts. Cherry refused any reasonable remediation!

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Bought a clutch master cylinder from them on Ebay auction #392125830997 less than 90 days later and less than 200 miles use the part failed so I notified them. Part sold 6/21/19 received 6/26 and installed 7/4/19. Wrote to them more than 7 letters since part failed 9/9/19. Vehicle now completely disabled. Cherry wrote there was "nothing they could do". No offers of any remeidation at all.

I searched their site that offered a 1 year warranty and she refused in multiple letters to acknowledge any responsibility for the parts failure nor any remediation at all. Most letters were not even responded too. This company should be sanctioned as they have hundreds of complaints with the BBB and more than a thousand negative feedbacks with Ebay too.

Grossly irresponsible and they Flaunt IT! No offer even to send packaging for the defective part to be sent back. Their offer buy another and then return at your cost after we caused you this havoc.

This report was posted on Ripoff Report on 09/11/2019 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/parts-geek/sent-defective-refused-even-1484872. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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