Complaint Review: Phoenix Engines Rebuilders - Phoenix Arizona
- Phoenix Engines Rebuilders 21632 N. 7th Ave suite 1 Phoenix, Arizona United States of America
- Phone: 602-866 8044
- Web:
- Category: Auto manufactures
Phoenix Engines Rebuilders sells low quality sub standard engines. Phoenix, Arizona
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
Ordered a complete Engine from Phoenix Engine Rebuilders in 11-2010. Engine arrived and was installed as per Instruction. Everything was torqued as per the instructions. From the beginning we had issues with the engine. Could not get the engine to run at the recommended timing. . We continued to try to work with the engine anyway. Second month, the manifold started leaking. Called Customer service and was told that it happens and was sent another Gasket for replacement. A few months later noise was comming from the engine. Upon inspection, we noticed two rockers sitting at a angle. Reported to Phoenix engines. Was contacted a few days later. Randy, the warrenty manager mailed a BOX OF ASSORTED rockers. Was told to pick the one that suited us. We sent them a bill for the repair. Bill was refused because we didnt have the old part. Was asked to ship back the ASSORTED rockers as well. Last week, Sept 9 2011 engine started to make more noise. Took the car to a Hotrod mechanic. Here were the findings. 5 rods were damaged. majority of the Rockers had Pitting and Rust in the rod contact holes. Contacted Larry who was my service rep. Reported the problem. Was told that Randy, the warranty manager would contact me. Never heard from him. Went to kragen and bought new hardened rods and new rockers. Car runs. The general census is that there is something seriously wrong with the geometry of the cam. If phoenix engines had any sense they would make it right from the beginning because we actually buy a lot of engines for the classic cars that we restore. Please do not waste your money with these guys. They talk well, but it just a hustle.
This report was posted on Ripoff Report on 09/15/2011 10:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phoenix-engines-rebuilders/phoenix-arizona-85207/phoenix-engines-rebuilders-sells-low-quality-sub-standard-engines-phoenix-arizona-777404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.