POLLO TROPICAL THE QUESTION IS...WHAT DO THEY DO TO ALL EMPLOYEES AND CUSTOMERS? HIALEAH FLORIDA

The managers are rude and unoprofessional.   They dont care about the customers or even thier employees. You text the Manager Jaqueline Salinas and she doesnt respond to you.  She yells at the employees all the time. there are no trianing skills for new emploeyees.  They have new emplyees trainig the ones that just start.almost all the employees have left and the ones left are under paid and over worked.  taking it out on the customers.

It is way too stressfull to work there. they complain about us giving too many sauces to the customers.  they dont give us breaks, they dont let us eat.  Some employees have even fainted for over working and not esting. They have out me out in the hot sun for hours taking orders.  the customers have even complained on that.  A worker by the name of josefa refuses to wear her mask at times, and shes had covid already.  She even tells customers to put thiers on, but she doesnt wear hers.  She is protected by jackie because she is jackie's eyes and ears. Shes undercover when all we do, is work work and work. she plays her music and eats whatever she wants.

when others of us actually work and have to pay for our meals. Pollo tropical gives customers food after falling on the floor. Managers have dropped raw food on the floor and pick it up and reuse it. This is against the law.  it is unsanitary and they should not be allow to be there.  they curse and yell and are unprofessional.  Jacqueline, talks to her husband on the cell phone a lot and fights with him and we all find out.  Why is this permitted?