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Report: #1436360

Complaint Review: RED Shield Administration TRUSTED Business | Verified Safe™ …businesses you can trust. RED Shield Dealer Services is a vehicle service contract provider that specializes in offering service contracts to interested dealerships. Founded in 2011, 3 employees. Today, three locations, all RED Auto affiliated companies employ about 100 people, and generate $20 million dollars per year in gross revenue with NO Complaints. - Phoenix Arizona

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  • Reported By: ED Magedson - Founder, Ripoff Report — Tempe Arizona United States
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  • RED Shield Administration TRUSTED Business | Verified Safe™ …businesses you can trust. RED Shield Dealer Services is a vehicle service contract provider that specializes in offering service contracts to interested dealerships. Founded in 2011, 3 employees. Today, three locations, all RED Auto affiliated companies employ about 100 people, and generate $20 million dollars per year in gross revenue with NO Complaints. 120 N. 44th Street, Suite 410 Phoenix, Arizona United States

RED Shield Administration TRUSTED BUSINESS REVIEW: RED Shield Administration VERIFIED SAFE ™ …businesses you can trust. RED Shield Administration was founded in 2011 by Elijah Norton in Overland Park, Kansas ..a  remarkable growth story. At first, the company started to offer service contracts directly to consumers as a direct to consumer VSC sales company. In 2015, the corporate headquarters was relocated to Phoenix, Arizona from Overland Park, Kansas. The new state-of-the-art Phoenix office houses our executives, accounting, customer service, compliance, and dealer relations departments. The company still maintains its claims office in Overland Park, Kansas. Their dealer connect call center is based in a separate office located in Orange County, California.

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Ripoff Report REVIEW /Commitment to Customer Satisfaction

RED Shield Administration Ripoff Report Verified Safe Business and a member of Ripoff Report’s Corporate Advocacy Business Remediation & Customer Satisfaction Program, a long name for a program that does a lot for both consumers and business alike

Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, which assures their complete satisfaction and confidence when doing business with a member business

When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us – in writing – to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our Corporate Advocacy Program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). “Making things right” can mean lots of different things to different people, but our point is this - by working closely with the company or individual to resolve any disputes, Ripoff Report can track the footprints of customer service to ensure that our Corporate Advocacy Program members are doing everything they can to treat customers fairly and to increase their customer satisfaction.

Ripoff Report cannot ever guarantee any product or service, but we can only report what we find, in order to help you get a better understanding of the company or individual we are investigating. That having been said, the conclusion Ripoff Report came to after our review, to the best of our knowledge, is that this company is a reputable firm, offering products and services of real value.



RED Shield Administration approached Ripoff Report with the intent of being 100% committed to customer satisfaction

RED SHIELD ADMINISTRATION EXPLAINS WHO THEY ARE AND HOW THEY GO ABOVE AND BEYOND FOR THEIR CLIENTS

RED Shield Administration is Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

By ED Magedson - Founder, Ripoff Report

R ED Shield Administration, INC is one of national leading providers of Vehicle Service Contracts (commonly called “Extended Auto Warranties”). RED Shield Administration, INC was started in 2011 by Elijah Norton and exists to provide the best vehicle protection plans at the best prices to dealerships nationwide. RED Shield offers numerous different plans and can cover nearly everything with an engine—from a Honda Accord to a Bugatti Chiron, RED Shield covers it! In addition to providing the best quality protection plans, RED Shield offers amazing customer service and offers an innovative, easy-to-use e-contract platform for our dealer partners.



RED SHIELD ADMINISTRATION MISSION STATEMENT

" RED Shield Administration’s mission is to provide the highest quality protection plans at the most affordable price, while providing unparalleled care for our most important asset-our customers.

RED SHIELD ADMINISTRATION SURPASSES THEIR COMPETITORS

" Most of our competitors have been doing things the same way for decades. They offer old and antiquated e-contracting systems, and the same plans that have been in the business since its start in the 1970’s. RED Shield is different, and the key is innovation. We are constantly making new and better protection plans so we can best serve our customers and dealership partners. From beautiful and innovative marketing materials, to innovative and affordably-priced protection plans, RED Shield is at the forefront of innovation in the VSC industry. Coupled with our amazing customer service and claims process, RED Shield easily surpasses all of our competitors.



RED SHIELD ADMINISTRATION….WHAT TO LOOK OUT FOR BEFORE BUYING THESE TYPES OF SERVICES/PRODUCTS

There are many companies that provide extended service contracts. Many of these companies are the same – they provide the same protection plans and do not innovate. While it is not something to “beware” of, it is important that a service contract company be fully insured. RED Shield is fully insured by “A” rated providers (and we have multiple, not just one), so customers can have peace of mind knowing that we have a strong backing.

At RED Shield Administration we pride ourselves in using the highest quality service.



ABOUT THE CORPORATE ADVOCACY PROGRAM

While Ripoff Report does not endorse any company, including RED Shield Administration, overall, our research demonstrated to us that RED Shield Administration is a solid, reliable company that stands behind his service.

As a matter of policy, when Ripoff Report is retained by a company to mount an independent investigation and to publish our findings, we examine the truthfulness of their statements using every bit of information at our disposal. Our process is systematic and highly effective because the company or individual in our Corporate Advocacy Business Remediation and Customer Satisfaction Program must commit to 'doing whatever it takes to make things right with their customers.'By working closely with the company or individual, Ripoff Report can track the footprints left behind when their promised level of customer service is actually followed by the solid ground of real behavior. Only then do we publish our findings.

Ripoff Report is a known trusted source that millions of people use regularly, even federal and local law enforcement agencies. When Ripoff Report works with law enforcement to assist consumers, never once have we heard from any agency that the Reports filed had bogus contact information. These agencies include just about every law enforcement agency in the United States and Canada, and in about eight other countries. These government agencies include: FBI - Federal Bureau of Investigation, FTC, SEC, Department of Homeland Security, ICE, U.S. Secret Service, Attorney’s Generals, Federal Prosecutors, US Postal Inspectors, US Attorney’s Office, US Customs and Border Patrol, United States Citizenship & Immigration Services, U.S. Commodity Futures Trading Commission, IRS, along with local authorities including prosecutors, Sheriff and State Police in just about every state for the past 20 years.

This program requires the Member Business to agree to satisfy all complaints (everything within reason) - past, present and in the future, even when those complaints come to us by e-mail. In the case of RED Shield Administration, they have no complaints. Ripoff Report is on the side of both the consumer and the business. Ripoff Report has no favorites, we are for what is right and fair.

The Member Business must also state improvements they are willing to make to their business which benefits the customer to avoid the reported problems from happening in the future.

If anyone ever has an issue with a Ripoff Report Verified Safe and TRUSTED Business, you can contact us here at Ripoff Report, but, like any good business, you should first always try and work out any issues that may be just a misunderstanding. Anyone contacting the following e-mail address will get immediate attention with Shem Miller, Executive Director of Operations (within 3-5 business days, usually within 24 to 48 hours).We ask that you contact Shem Miller personally at smiller@redshieldadmin.com

You can also copy Ripoff Report at EDitor@ripoffreport.com



RIPOFF REPORT CHARTING NEW TERRITORY

Consumers should feel confident and secure when doing business with member businesses. Remember, just because a company or individual is reported on Ripoff Report does not mean you should not do business with them. Mistakes can happen and it can be difficult to keep every person happy. What makes a company stand out is their ability to correct an issue promptly and to the customer’s satisfaction. Ripoff Report is an informational tool that can be used to your advantage to learn how companies handle client issues.

Remember that you should be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.

Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program.

Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.



How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of. They have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that RED Shield Administration meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24-hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Consumers can feel safe confident and secure when doing business with RED Shield Administration.

Here's why:

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, and about RED Shield Administration’s Commitment to Excellence and Consumer Satisfaction.

Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program, yes, a long name for a program that does a lot for both consumers and businesses alike.


Written by,

..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
 
..by consumers, for consumers
Ripoff Report

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Ripoff Report Verified
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

This report was posted on Ripoff Report on 03/28/2018 01:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/red-shield-administration-trusted-business-automotive-services-phoenix-arizona-1436360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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