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Report: #1265453

Complaint Review: progressive leasing - Beverly Massachusetts

  • Submitted:
  • Updated:
  • Reported By: progressive leasing sleepez — Gloucester Massachusetts USA
  • Author Confirmed What's this?
  • Why?
  • progressive leasing Enon St Beverly , Massachusetts USA

progressive leasing, Sleepy's matress Beverly, MA bought a mattress, 2400.00, put 1269. down and financed rest, 7 months 315.00 payments, I still have a balance of 913.51 that interest is illegal correct? Beverly Massachusetts

*UPDATE Employee: Progressive Leasing Response

*UPDATE Employee: Case #01553679

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My wife and went to a Sleepy's mattress store in Beverly MA and purchased a new mattress. It's cost was 2500.00, I put 1269.00 and finance the rest, the Sales man had told us that the loan had high interest, my failure had been not asking how high, I knew and believe the state law, that only allowed 29% as the highest it could possibly be. Unfortunately when the Seventh, 315.00 was deducted for our checking, I realized that the interest charged on this purchase could of actually exceeded MA limitation. I called progressive and to my total surprized discovered that I mysteriously still owe 1436.00, if I had 913.51 I could paid it off, the next day i called and became 1023 and some change to pay it off. Seriously how can that be, I am absolutely baffled. I am now standing fast at refusal to pay this, I do believe that they have no legal right to pursue in claiming anymore from me. Edward H Townsend Jr, (((REDACTED)))

This report was posted on Ripoff Report on 11/03/2015 04:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/progressive-leasing/beverly-massachusetts-01931/progressive-leasing-sleepys-matress-beverly-ma-bought-a-mattress-240000-put-1269-d-1265453. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

Progressive Leasing Response

AUTHOR: ProgressiveLeasingLLC - (USA)

POSTED: Monday, May 02, 2016

Mr. Townsend,

Thank you for bringing your concern to our attention. We recognize that some time has passed since your dissatisfactory experience. We strive to be above board with our customers and our hope is that we can assist you with your concerns. If you would like to discuss your concern with us, please call at 877-593-2520. We appreciate your time.

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#1 UPDATE Employee

Case #01553679

AUTHOR: Sleepy's Customer Care - (USA)

POSTED: Friday, November 13, 2015

We're sorry to hear this and would love a chance to chat and fix this. Please email us at social@mattress.com with your contact info and reference case #01553679. We will send your case to the customer care management team and a specialist will reach out to you ASAP and help resolve this!

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