Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1514893

Complaint Review: Public Storage in Reston, Virginia - Reston Virginia

  • Submitted:
  • Updated:
  • Reported By: SC — Vienna Virginia United States
  • Author Confirmed What's this?
  • Why?
  • Public Storage in Reston, Virginia 2055 Mercator Dr Reston, VA Reston, Virginia United States

Public Storage in Reston, Virginia Terry Dunn deleted my units and destroyed my rental agreements. Reston Virginia

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

The property manager (Mr. Terry Dunn) deleted my multiple long term accounts.  While deleting my name off every single unit that I have paid for years now. He took my name off my accounts and placed only my wife's name on all of my accounts.  I was told by Corporate that they were not allowed to do that, yet he did that.  

Terry Dunn digitally captured a different storage location and placed that one under my wife's name as well.  She did not sign that rental agreement, I did. My wife only rents one unit, not three.  He also place my minors on my accounts.  I had them removed. Where are my rental agreements that I signed?  

The property manager also forced me to pay for two extra units, admin fees, and insurance, and never refunded my money. Unit # 2034 and unit # 1021 are 10'x30' units and they are not mine.  So who rents those units?  I'd like to know, because they should not be on my account. Please properly refund the money that was taken from my bank account.

Units 2212, 2302, and 3740 have been closed.  These were my accounts. Unit **22 is my personal account. Where is my new unit # **41?  It is no where online.  I cannot pay, if it is not properly listed. The property manager does not know what he is doing, in my opinion.  He completely messed up my rentals.

My units are **22 and **41. Terry Dunn rushed me through the rental agreement signing and never gave me a physical copy of my rental agreement, so I do not know what is says. I am giving a VERY POOR review for Mr. Terry Dunn because he deleted my Rental agreements and forced my wife's name on all of my accounts.  

He also changed my email address and gave it to my wife.  She has no access to that email. Mr. Terry Dunn has VERY POOR business ethics. If I could give this location no stars for the rating, I would. Everything stated here are my concerns and opinions about the problems with Public Storage- Property manager Terry Dunn.

This report was posted on Ripoff Report on 01/02/2022 08:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/public-storage-reston/virgia-terry-dunn-deleted-1514893. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now