Report: #1504789

Complaint Review: Quicken - Fredericksburg VA

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Ripoff Report is Xcentric Ventures

Submitted: Sun, February 07, 2021
Updated: Sun, February 07, 2021
Reported By: Bruce — Raleigh United States

Author Confirmed

Why?

Quicken 110 Juliad Ct Fredericksburg, VA United States

Phone: 540-752-6100
Web: https://signin.quicken.com/signin?c...
Category: Computer Software, bookeeping software

Quicken Intuit Quicken product Simplifi has no operational phone or live chat contact-only Community Chat Fredericksburg VA

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Living in NC, selected the Intuit presence in VA for this report. Signed up ~ 2 weeks ago for the free trial subscription of Simplifi. Discovered this product has more holes in it than swiss cheese. As a retired Telecom/VoIP test & support engineer, the release of this product in NOV 2020 without reliable contact points is frustrating, time consuming and potentially dangerous to your financial and mental well-being.

All I want to do is Chat or speak to a product support person. IMPOSSIBLE unless you take the 'slow boat to China' option via the Community Chat/Support sub-website. Simply unacceptable and ridiculous !!!

This report was posted on Ripoff Report on 02/07/2021 03:16 PM and is a permanent record located here: https://www.ripoffreport.com/report/quicken/fredericksburg-va-intuit-no-1504789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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