raspberry ketone strength stole my money and will not give it back Internet

I went online on August 28th, 2014 to check my bank account and noticed a charge for $49.95.  Knowing that I hadn't charged anything for that amount I called the number listed as part of the charge.  When connected I found out that it was someplace called Raspberry Ketone Strength. I had never heard of this place and definately DID NOT purchase anything from them. I was told that I had visited the site the day before and authorized  a purchase for raspberry ketone.  I told them it was not true and insisited that I get my money back.  They told me that the product was already on its way to my home. I then said that I did not order it and therefore don't want it, I want my money.  The female told me that she would have to speak to her supervisor and put me on hold for about 30 seconds if that. When she came back on the line she told me that my refund was approved , gave me a confirmation number and told me that it would take 7 to 10 business days before it went back to my account. 

It has been over a month now and there is still no sign of my money.  I have called several times and been given nothing but the run around.