Redbox False or Misleading information Oakbrook Terrace Illinois

There is something you are either leaving out or being totally mis-informed on.

First of all I don't where you were looking because a lot of what you are saying doesn't actually exist, and things you say exist really don't.  Now, I can't say what is or is not on the actual machine you rented from.  However, you mentioned the web site as well.  You can go to the Red Box site and look at their terms. 

http://www.redbox.com/rentalterms

On the RedBox website and machines there is a posted charge of either $1.59/ DCD or $0.99/ day/ rental and this is what it advertises.  Games are different.

- Red Box hasn't had 0.99 rentals for well over a year, they are currently $1.50 for a regular DVD.  I could not find anything on their site that states $1.59.  Now, of course if the machine said something different that is something only you would know.

- On the maximum rental in short it says that the maximum charge will be as follows.  DVD - $25.50, Blu-ray Disc, $34.00, Game $69.00.  None of which match the charge you mentioned.

Now, why I am I telling you all of this.  The reason is simple, there is obviously some disconnect here.  But since you were the only one who talked to them no one anywhere else can say one way or the other.  However, if you really do have proof that you returned your DVD's after 3 days AND you have your bank statement that shows you were charged the $21 and $40 for 3 days you may actually have a valid dispute for your credit card.  That is again unless you are leaving some very key information out.