rental protection agency.com Run dont walk.Save your time and money Salt Lake City, Utah

This company represents itself as an "official" place to file a landlord or tenant complaint and that for a fee they will mediate for you. I paid their basic fee plus extra for a "bonded report" that was supposed to be sent to me. The basic fee was supposed to include email contact with an agent. 

First, their site was buggy and the information I uploaded was distorted and duplicated and despite requests for communication with my agent to fix that and address other issues, I received no response at all. I was told that only my agent could edit the complaint page, but no one ever contacted me to do that or to answer any of my questions. I never received any report and have absolutely no way of knowing if they ever even contacted my landlord.

In short, they did nothing....and STILL have never contacted me. I had to contest the charges through my cc company and have gotten a temporary refund pending investigation at this point.

Update:  The RPA never responded to VISA's request for information so my refund was made permanent. A supposed employee of the RPA responded to my complaint on Scambook, but never addressed the key issues as to why my agent NEVER contacted me or why I never received the report I paid for. STAY AWAY FROM THIS COMPANY! My guess is that it's one or two people somewhere in Utah just raking in people's money.