sales guru Rip off and Scam Internet

I ordered this 2-in-1 straightening iron (salon quality) from a Facebook advertisement and they basically took my money and ran. 

I emailed the so-called company when it had been over 2 weeks and no product, so I asked for a tracking number and was sent a link via email from Andrew Adams (support@the salesguru.com) and the link gave me this tracking number 420840679374869903502269085829 that said tracking not registered. 

I did finally receive the so-called curling iron after 36 days and when I plugged it in it surged electricity through my house and all the light bulbs were flickering on and off. 

I instantly unplugged it and thought I would try another plug and it did the same thing but I did have my other curling iron plugged in so I unplugged mine and kept the newly purchased one plugged in and tried to use it and low and behold the darn thing would not work. 

I went to their website and filed a complaint and asked how to return it and get my money back and they said they would respond the next business day. 

Well that never happened so I emailed this Andrew Adams from support and explained that I wanted my money back and I would send the product back and no-one has replied. 

I am at this time going to contact my bank and report this to the BBB.  This is totally unacceptable and these people need to be stopped.  This is totally a rip-off and I am so upset that I fell for their scam so whatever you do please do not buy anything from this so-called company they are not legitimate.

I learned a valuable lesson with this purchase and that is to check the reviews of companies but some of us rely on faith and trust that companies are for real never thinking that it can happen to you.  

I will never-never do this again and I seriously doubt that I will purchase anything online ever again unless I know without a shadow of a doubt that it is a legitimate company such as DoTerra etc.  It's sad to think that scam artists can ruin the reputation of other sellers trying to make a living in our outraged society.