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Report: #932646

Complaint Review: Sears Optical - Huntsville Alabama

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  • Reported By: mwb — Huntsville Alabama United States of America
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  • Sears Optical 5901 University Dr NW Huntsville, Alabama United States of America

Sears Optical Failure to stand by product Huntsville, Alabama

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I have spent over $1200 on glasses at Sears Optical. One of the most recent designer frames caused a rash on my face. The cheap coating was coming off on the nosepiece and either the metal or the adhesive material was causing a bad rash which could have spread to my eyes. I tried to return them or at least warn the company. The rep wasn't interested in anything but rehearsing the standard speal that I was past warranty. I might have accepted this if there had been interest in getting the product number to protect others from the same problem. No interest at all. I went to Costco and discovered excellent service and significantly better prices. Won't be shopping at Sears again - after over 40 years of loyal customer service. Sad!

This report was posted on Ripoff Report on 08/25/2012 08:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sears-optical/huntsville-alabama-/sears-optical-failure-to-stand-by-product-huntsville-alabama-932646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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