Severalice AKA Nords Items/orders not received Elyria, OH Ohio

I placed two order with this company one on 1/26 for $36.32 and 2/16 for $65.62.  I found this site through a Facebook advertisment.   The majority of the orders were for women's clothing.  I did not received either order.  I wa able to contact their customer service but got alot of run around.  Check with mailroom or neighbors etc.  They sent me a tracking number which stated packages delivered but it did not say to whom or were. 

After more usless emails.  One email stated my address may have not been filled in correctly and they check with my banking information for address also and suggested bank not have my correct mailing address, they than offered a return of 60%. (Now I'm mad) I contacted my bank on 4/26 and ask them to recover my money.  I also sent an email to their customer service that same day formally canceling orders and request money returned.  I did receive and email on 4/29 stating my money would be returned.  3 months wasted.  We'll see when my money will be returned.