Complaint Review: sobak financial - Murrieta California
- sobak financial 24910 Washington Ave Suite 305 Murrieta , California USA
- Phone: 951-816-3335
- Web: www.sobakfinancial.com
- Category: Loan Modification
sobak financial How Sobak Financial Ripped Me Off Murrieta California
*REBUTTAL Owner of company: Compliant Completely Resolved
*Author of original report: complaint is resolved
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I went to Sobak because my cousin told me about him. I went on April 22, 2014. Tony told me he does a forensic audit on my mortgage loan to see if the loan has any mistakes. I paid him $2,100.00 On June 24, 2014 the audit was completed they found 4 mistakes. I Sent four certificate letters to Wells Fargo, the Federal Trade Commission, the Office of RESPA, Interstate Land Sales and Government National Mortgage Association on June 25, 2014. They were delivered on June 30th, 2014 . And to this date, I have not received a response. He kept telling me everything’s under control. I will be following up on your file with Cheri and you should be getting a response very soon from DC keep your eyes open for that. On the day I meet him he told me he was a good christian. When I heard him say that, I should have gone with my gut feeling and walk out. The only thing he's good at is scamming people. He also has refused to return my income tax papers. After they sent this e-mail they forgot all about the forensic audit and the letters I sent to DC. Here is the Sobak Financial Response : Good afternoon! I was going through your file this morning and I noticed that in the back of the file was a letter from Wells Fargo that was the response that we have been waiting for. Sean was working on the audit and the dispute process, he is no longer with the company and had misfiled and not notified anyone that the letter was here. As they are not accepting responsibility, nor offering you a loan modification, our suggestion to you is to contact a real estate attorney. We recommend and use Robert Chandler at (((REDACTED))) and he will offer a free consolation and let you know what your best course of action is. I did contact Wells Fargo this morning and was told that you are 6 payments past due and they have not started foreclosure proceedings. Right now the options that you have are: • Accept the repayment plan that they offered •Contact the attorney to take legal action •Sell the property If you choose to do nothing, the next documents to show that they are moving forward with taking your house is a notice of default (NOD) that lets you know that they foreclosure process has begun. Please let me know which option you are going to proceed with. Please note my office hours below. Thank you, Cheri L. Bogaczyk Office: 951-816-3335 ext 226 Fax: 888-806-5959 24910 Washington Ave Ste 305 Murrieta, CA 92562
This report was posted on Ripoff Report on 05/07/2016 11:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sobak-financial/murrieta-california-92562/sobak-financial-how-sobak-financial-ripped-me-off-murrieta-california-1304327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Compliant Completely Resolved
AUTHOR: Sobak Financial - (USA)
SUBMITTED: Thursday, July 07, 2016
Before responding to this compliant from our past client, who was not happy, I wanted to resolve the issue.
First of all, I did not even know that this client was unhappy until I found out that he had posted other negative reviews in June 2015. I promptly contacted this client with a letter to begin a conversation on how he felt he was wronged, as he had paid for an audit and it was provided to him.
The client states that I refused to return his tax return, this is not true, and during the entire process the client was told that his taxes were ready to be picked up. If the client would have come in to pick up his original items and expressed his displeasure, an agreement might have been reached in 2014.
Even though the client signed a NON refundable and NON guarantee of outcome contract, I made the decision to refund this client as an exception in June 2015 upon learning of his displeasure.
The client would not call the office, nor take my phone calls and would only communicate through writing and it took a year to reach an amicable agreement through this manner.
The only negative postings regarding Sobak Financial are from this same client. There are no other negative posting from anybody else because I do try to be fair with all of my clients.
I have been in business for quite some time and have had many satisfied customers and plenty of references to support the work here at Sobak Finanical, and am more than happy to provide them upon request.
Please contact Anthony Sobak at 951-816-3335 ext 224.
#1 Author of original report
complaint is resolved
AUTHOR: - ()
SUBMITTED: Monday, June 13, 2016
6/13/2016
Sobak Financail has agree for a full refund.
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