Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1489589

Complaint Review: Sony Corporation Electronics -

  • Submitted:
  • Updated:
  • Reported By: Tommy — Houston United States
  • Author Not Confirmed What's this?
  • Why?
  • Sony Corporation Electronics United States

Sony Corporation Electronics TV Android TV 4K UHD TV Sony Corporation knowingly selling high-0end TVs with shoddy power boards and other components.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been in contact with several customers over the last few months about TVs they bought for over $1,000.00 only to have them go out after 1-4 years.. The primary cause is the power boards. The unit stops working and shows six blinking lights. Troubleshooting usually points to the power board.

If the unit is under warranty, (standard is one year), they replace it right away but, the breakdown usually happens soon after the warranty period expires. They have fixed some units out of warranty but refuse to help the others.

Consumers like me have  contacted Sony, received a case number, and  filled out their necessary forms. All we get is a link to local repair companies that we have to pay to fix, usually for arond 500 to 1,000 dollars.

Until Sony issues a recall and admits there is a major hardware defect affecting thousands (possibly millions) of Android-based TVs which RENDERS THE TV UNUSABLE, typically with sympoms where the TV starts over and over again after reaching the Androids screen. Factory resets are not possible.

Some of the models effected: A2072545A, A2072545C, 1-894-595-11, 189459511, XBR-55X900C, XBR-55X900C, XBR-65X900C, XBR-75X910C MAIN BOARD.

I have contac ted BBB, consumer reports and a class action firm to get the word out. Anything you can do to help get the word out further, will be appreciated.

 

This report was posted on Ripoff Report on 12/27/2019 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/sony-corporation-electronics/tv-android-tv-k-uhd-tv-tvs-1489589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now