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CRAFTMATIC BED Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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1, Report #1526553
May 25 2023
10:29 AM
Company Rating:
(1)
Craftmatic adjustable beds So check this baloney out, worst company I’ve dealt with in my entire life and I’m old. We thought about buying a Craftmatic bed, we talked to a guy on phone on March 27th, he told us the deal we was looking at ended at 9pm that night and if we wanted more time to think about it just put a deposit down and we won’t charge you unless you buy the bed. We put $1,000.00 down over the phone. The very next day about 9am less then 12 hours later I emailed them to cancel we do not want the bed. So I kept asking why is our money not returned about once a week, keep getting same old story sir you need to be patient, first it goes through claims department and then it gets transferred to refund department and then they process the orders in which they are received. We’ll wife just called Craftmatic again today and finds out they are understaffed and no one working in those departments, she asked what the hell you just keep peoples money because your under staffed she replied yes sometimes . Lmao what a joke company, I thought they was a legitimate company so that’s why we considered buying a bed off them in the first place. So here we are 2 months later they still have my $1k I have no bed….there’s not even a order number because we never ordered the frigging bed lol!!! We had to call are bank and open a dispute because the bank already paid them so now we have to wait up to 90 days to straighten out Craftmatic’s crap they do to people. I’d also like to add, we made several phone calls to them they say they are understaffed and to leave a message, we probably left 10 messages and only ONE. Called back. The way to actually talk to someone is to say your looking to buy, presto a person comes on the line to take your money and hold it hostage. Buyers Beware go to sleep number like I did. They ripped us off $1,000.00
Author: Joey
Ann Harbor, MI
2, Report #1210664
Feb 21 2015
07:08 AM
craftmatic bed craftmatic
Author: Croswell, Michigan
3, Report #1050058
May 10 2013
11:29 PM
Craftmatic My then 83 year old dad fell. He broke his shoulder, collar bone, wrist, femur head and hip. At 6'3 1/2, 260lbs, suffering from COPD and heart issues....that is a big deal. For a year and a half, my dad has slept in a lift chair. The head physical therapist told us my dad really needed to be in a bed and she said he would be able to sleep in a Craftmatic Bed. Linda Kane Popano Beach Florida
Author: Ogden, Utah
4, Report #989061
Dec 30 2012
05:19 PM
CRAFTMATIC BED HC PROCESSING THEY HAD ME JOIN A PROGRAM TO STOP FROM PUTTING ME IN COLLECTIONS OVER MY CRAFTMATIC BED. I WAS PAYING THEM $125 A MONTH, BUT MY BILL WAS NEVER GOING DOWN. THEN TURN AROUND AND MY BED WAS INFESTED W SPRINGDALE , Arkansas
Author: fresno, California
5, Report #863635
Apr 04 2012
06:47 AM
Craftmatic Adjustable Bed I talked to Elaine in Florida where she stated that is the only adjustable bed co. named craftmatic. Will not stand behind extended warranty. Bed will not work and I have extended warranty that they will not recognize. Florida
Author: cleveland, Tennessee
6, Report #691854
Mar 05 2011
10:32 AM
Rebuttal Photo
Chris is dishonest and untrustworthy - Pawtucket, Rhode Island
Author: Newton, Massachusetts
7, Report #470890
Aug 04 2009
12:31 PM
Rebuttal
Chase Relocations PREDATORY COMPANY ... EXACT SAME EXPERIENCE ... EXACT SAME SALESMAN (UNREACHABLE AFTER DEPOSIT PAID) Niles Illinois
Author: Oklahoma City, Oklahoma
8, Report #420530
Feb 05 2009
10:19 AM
HC Processing, HC Processing should be investigated for their lending practices, which are criminal and sinful. HC stands for Horrible Company! Lowell Arkansas
Author: Taylors, South Carolina
9, Report #397345
Dec 03 2008
09:17 AM
Craftmatic Ajustable Bed I paid 6,000.00 for a craftmatic king size bed, that came in 2 pieces (2 twin size) I think they over charged me and I cannot sleep on the bed, when I tried to call them about this they were very rude to me, and said all sales are final. I would have thought after paying this kind of money for something you should be satified with the product, I was ripped off with this bed, West St. Paul Minnesota
Author: marble hill, Missouri
10, Report #349000
Jul 08 2008
08:01 PM
Sundance Vacations Gave a presentation King Of Prussia Pennsylvania
Author: Berlin, New Jersey
11, Report #328384
Apr 23 2008
02:35 PM
HC Processing Center Aka The Helpcard Purchased a Craftmatic bed in 2004, which did not work right, called and informed company to come get bed, they said it had been past 10 day of delivery and would not come get the bed. They continually send statements and harassment phone calls. They will not come get the bed. The harassing phone calls are several times a day. Springdale, Lowell Arkansas
Author: no name, Texas
12, Report #327412
Apr 20 2008
09:46 PM
Rebuttal
AARP IS GOOD FOR AARP, NOT FOR ITS MEMBERS Washington District of Columbia
Author: Portland, Oregon
13, Report #327410
Apr 20 2008
01:51 AM
Craftmatic Adjustable Bed Craftmatic Beds - long on lies, short on service Aurora Colorado
Author: Troutdale, Oregon
14, Report #1032513
Feb 20 2007
11:28 AM
Rebuttal
HELPcard-HC Processing changes fixed APR to adjustable rate,charges false delinquent charges,paying more for the bed than agreed Tulsa Oklahoma
Author: Port Orange, Florida

Approximately 14 Reports Found

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