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COBRA ELECTRONICS Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported

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2, Report #1352231
Jan 26 2017
06:35 PM
Cobra Electronics I RECEIVED A COBRA DASH CAM for Christmas 2015. In less than a year it began to start and stop intermittently. I called Cobra and they said to send it in as it was in the warranty period. It came back with a new cord, but Cobra had completely deprogrammed it and so I had to reprogram it. Now it won't always start recording even though the red light is on. I have to unplug the power cord and reconnect it and sometimes it'll start and other times it won't. Every minute now the screen turns black for a second with a bunch of green tiny print appearing on it, so if it's changing segments that frequently, it's deprogrammed itself. I called Cobra with this problem while still in the warranty period, but this time they insisted on a receipt. I called my kids who bought it for me and they didn't have a receipt anymore. Although I am sure I filled out and sent in the warranty registration, Cobra told me, no receipt, no service. So if you give a Cobra item as a gift, keep the receipt or give it to the recipient of your gift and explain to them that although it's kind of crude to give a gift with the receipt (they shouldn't know how much you paid for it) you should do it anyway. THIS COBRA UNIT SELLS AT FRY'S ELECTRONICS FOR $99, but you can buy the identical item without the Cobra brand name on it (it's made in China) and some like it on eBay starting in the $9 range and some of them have both front and rear lenses and record front and rear traffic. I wish Cobra would have used my warranty registration and not denied me my warranty rights because I couldn't produce a receipt. Chicago Illinois
Author: Mesa, Arizona
3, Report #1331487
Oct 04 2016
06:53 AM

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