Staples Failure to disclose extra charge for services Camp Hill PA

On Dec 3, 2019, I left a single sheet of paper to be copied. Was told to come back in an hour or so. I picked up the copies, paid the bill. In reviewing the receipt today, I noticed the $13.08 "express" charge, a 29.95% increase. The manager termed that a :small" increase, 1/3 more.

No one told me of any extra charge. The manager said I should have read the screen; instead I listened to the staff, who just said copies would be ready in an hour or so--the surcharge should have been specified at that time. I'll find another copy center next time. Just wanted to alert others to be careful of a slick upgrade practice.