Subway They Are Advertising Something On Their Sign That Is Not Even Available And Their Rude Male Customer Service Representative Could Not Even Tell ME When They Are Going To Get Their Sandwich(s) Replaced! Ridiculous! North York Ontario

They Did Not Have Their Advertised Plant-Based Meatball Subs Available!

Back on Thursday, January 16, 2020 around the late afternoon or evening, I went to visit the store location at:
 626A Sheppard Avenue West, North York, Ontario  Canada  M3H 2S1  (416) 638-0356 to purchase their Advertised Plant-Based Meatball Sub for the Very First Time and I personally did Not like the type of Service that I had received from their male representative at their location.

When I had arrived inside the store on a very cold day all that I had asked him was to make ME one (1) of their Plant-Based Meatball Subs and Guess What His Response Was?

We Are All Out Of Them!

I also Asked Him When They Are Going To Have This Sandwich Replaced And His Answer Was, "I Don't Know"!

I am Not sure if he was telling ME the truth or Not!

However, if that was True then Why did He Not Have Something On Top Of The Sign Saying "Sold Out" like Starbucks would do!

In Addition:  If You Are In The Food Business, It Is Your Responsibility To Make Sure That You Have Enough Of The Ingredients To Live Up To Your Standards Of Serving The Public's Demands (especially for Your Most Popular Sandwich Items)!

That Is Just Basic Business Common Sense!

I was very much Angry, Offended and Upset over this Whole Experience and his Rude Behavior and Attitude towards ME as a Subway Customer that I left the store immediately without purchasing anything and will Not Be Coming Back!

Whoever Heard Of A Subway That Has Run Out Of Their Whole Ingredients To Make One Of Their Most Popular Sandwiches Is Beyond ME?

Joke!

Thank you.

Sincerely yours,


Howard Paul Shore
Angry And Upset Subway Potential Customer

/HPS