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Report: #1489620

Complaint Review: Sutton Bank - Attica OH

  • Submitted:
  • Updated:
  • Reported By: Michelle M — Capron IL United States
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  • Sutton Bank 1 South Main Street Attica, OH United States

Sutton Bank Vanilla Visa Card Sutton Bank of Ohio steals Customers Hard Earned Money!!!!!!!!!!!!!!!!! Attica OH

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I purchased a Vanilla gift card for $75.00 for my daughter Monday, December 23rd for a Christmas gift.  I  gave it to her Christmas .  She tried using it the next and the  card was invalid.  She then tried using it on Amazon card was declined. 

I called the number on back of card I was told by there representative I  will I have to wait up to 15 business days to get a new card.  I read comments on other websites other people get these same cards from Vanilla and they do not work and they lose their money. 

I am a single mom and this $75 took me a whole day of working overtime to come up with this money.   Now my daughter has no Christmas gift.  I tried talking to a supervisor see could we speed it up the process so she would have to wait so long for a replacement card . I was hung up on by a very rude gentleman. 

I just want what I paid for.   Sutton Bank has ruined my daughters Christmas.   I do not have another $75 to give her.   This is a terrible company.  Make sure you are not buying a Vanilla Visa Cards you can get ripped off.

This report was posted on Ripoff Report on 12/27/2019 06:48 PM and is a permanent record located here: https://www.ripoffreport.com/report/sutton-bank/attica-oh-vanilla-visa-card-1489620. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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