Tax Group Center Urgent Tax Care Beware Major Scam to bleed you dry! Left us deeper in debt~Scammed, Lied & Took Thousands of dollars and a bigger mess to clean up. Calabasas, California

We signed on with "Urgent Tax Care" to handle out tax debt. They have since taken us for 10,000 and kept trying to get more. "Urgent Tax Care" was based out of Idaho and shortly after signing on we couldn't get ahold of anyone and no one would contact us back. We finally talked to a new receptionist and we asked to speak to Mara Gold. The receptionist directed us to her voicemail. No calls were returned over & over again. After calling a couple more times and letting them know we are not getting return calls from Mara & we want to speak to someone the receptionist tells us Oh Mara doesn't work here anymore! Why the hell were we sent to her voicemail over and over again? The next time we were unable to get ahold of the company for a couple weeks we were told "we are doing some restructuring and opening a new office". Every time we called to check on our case or ask questions we were told that our case had been assigned to a new person. We have since been passed to Dominic,Mara Gold, Mike Muller, John Manallow, Sheena & another Mike. We have been badgered by a Jennifer. She calls and creates a sense of urgency and leads you to believe they can't continues unless you pay more money. They always ask "If the IRS was to look at your credit cards How much credit would they see you have? Then they badger you into putting the amount they want to charge you on your credit card. At one time they had faxed us a contract to sign and the fax that came through was someone else's contract with all their personal and banking information. Nothing like spreading around your debt, address and banking account to everyone. After scamming more money from us Urgent Tax Care was to be negotiating a payment plan with the IRS on our behalf. We hadn't heard from them for months. I had 3 surgeries in 3 months so didn't stay up on them. Out of the blue we get a call from their heavy Jennifer telling us we need to pay them more money!! My husband told then we are paid up and you guys are suppose to be working on our case. She says "Oh OK I will call you back". Never heard a word from her again. My husband called them a couple days ago and gets yet another new person by the name of Joe Garcia. Joe tells us our account has expired and we failed to give them some paperwork!! We have not received any paperwork to be filled out. We were told the IRS has closed our case & he will check to see if they will reopen it again. Mr Garcia says they will reopen it but we have to start all over again & we will have to pay them 3200. dollars. At that point we notice "Urgent Tax Care of Idaho" is now "Tax Group Center of CA" We were never notified of the move any changes nor did we ever receive any paperwork that they say they requested from us that we supposedly didn't return to them. I noticed they managed  to keep track of my credit card information used previously. My husband told him you guys are suppose to be working on this and my wife has had multiply surgeries and just started back to work after being on disability. We can not afford that. Mr Garcia puts my husband on hold and when he comes back he says we will only charge you 2200. Mr Garcia starts in with do you want to put it on the same credit card as last time? My husband says It's in my wife's name and that's hers we will have to talk to her. Mr Garcia wanted to call me at  work. My husband said she can't answer she drives for a living and besides I think her credit card is expired because her bank changed companies. Mr Garcia says well lets try running the credit card, So he did and it went through. When I got home from work and was told by my husband what had happened I was livid to say the least. I did not authorize him to charge my credit card. The next morning we called and told them to reverse the charges I did not authorize this transaction. We left a message on Ms Shipirro's voicemail informing her of what happened and to refund/ reverse that transaction. We haven't heard a word from them. They have left us with a big mess and deeper in debt. This company is a SCAM. The only thing this company does is specializing in scamming money out of people and putting them into financial ruins. I am furious and will be contacting The IRS, Attorney General & BBB