Complaint Review: Tennessee Wholesale Nursery LLC - Altamont TN
- Tennessee Wholesale Nursery LLC 12845 State Rt 108 Altamont, TN United States
- Phone: SALES: 931-692-4252
- Web: https://www.tennesseewholesalenurse...
- Category: Plants
Tennessee Wholesale Nursery LLC They sent the wrong items, in bad condition and refused to ship what I ordered. Stated that they have a warranty to substitute plants Altamont TN
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I ordered 100 ostrich feather fern rhizomes from them on March 1 to be delivered as soon as possible. Two weeks later , when there was no email from them informing me about the shipment details, I wrote to them. Finally, after several emails back and forth, they were going to ship them.
I received the package yesterday, on March 25. Unfortunately, even though on the outside of the plastic garbage bag there were words written that it was ostrich feather ferns, inside were half rotten christmas ferns. Easy to tell the difference between those two, epecially since I already have hundreds of the Christmas ferns growing. I wrote to them immediately.
They answered today. After 4-5 emaill exchanges, their final word was that they have the warranty to substitute items. I told them I will dispute the charge and what do they want with those sorry looking plants they have sent. They stopped answering. I placed a dispute with my Citibank card; I refuse to pay for plants I did not want to buy. And I will not pay to ship them back. I am so dissapointed.
This report was posted on Ripoff Report on 03/26/2019 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/tennessee-wholesale-nursery/altamont-tn-sent-wrong-items-1476022. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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