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Report: #1476019

Complaint Review: Thousand Trails RV Resorts -

  • Submitted:
  • Updated:
  • Reported By: Marc — Rollingdam New Brunswick Canada
  • Author Not Confirmed What's this?
  • Why?
  • Thousand Trails RV Resorts United States

Thousand Trails RV Resorts No refund or credit offered on unused membership fees.

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I bought a membership in good faith planning to travel that year and use it. I even bought 2 zones to enjoy the east coast with. Due to sudden unforseen financial circumstances I had to cancel our trip to Florida and any other travel plans to the US that year. So I called them explaining my situation and didn't even ask for a refund at first but to extend my membership an additional year hoping I could use it then.

Nope, no credit, no refund nothing. Just a "sorry for your troubles, have a nice day" brush off. Just like the airlines, glad to take your money but if you can't use what you bought, sucks to be you. So word of caution. Don't buy from them unless you are absolutely sure you can use your membership. The fine print in the contract I signed only gives you 5 days to ask for a refund and your membership is non tranferable nor can it be sold like it used to be.

This report was posted on Ripoff Report on 03/26/2019 02:34 PM and is a permanent record located here: https://www.ripoffreport.com/report/thousand-trails-rv-resorts/no-refund-credit-offered-fees-1476019. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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