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Report: #978492

Complaint Review: Tickets in time - omaha Nebraska

  • Submitted:
  • Updated:
  • Reported By: k belle — new braunfels Texas United States of America
  • Author Not Confirmed What's this?
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  • Tickets in time 1904 famam st suite 400 omaha, Nebraska United States of America

Tickets in time onlinetickets.com piece of junk company -3 days before even horrid tickets high pricec and not what i ordered omaha , Nebraska

*UPDATE Employee: You are reading the tickets incorrectly.

*Consumer Comment: Probably a Non-Issue

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I purchsed tickets for peter pan for  my grandchildren at the majestic theater early in the season - i wanted tickets in the orchrastra and together as did not want child sitting alone- i did not get the name of the seats before i bought but did not know i would not know the seats even after i bought. i paid way over the asking price and  spent 2 and 1/2  days calling company and hours on hold to talk to a person with no tickets in hand - now three days before the show the tickets arrive and all are "every other" seat  at the back of the theater and for a 75 tickets they  were 140plus - what a rip off and for horrid seats the kids will  probably not be able to see a thing.

This report was posted on Ripoff Report on 12/06/2012 05:33 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tickets-in-time/omaha-nebraska-68102/tickets-in-time-onlineticketscom-piece-of-junk-company-3-days-before-even-horrid-tickets-978492. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#2 UPDATE Employee

You are reading the tickets incorrectly.

AUTHOR: Christa Koeller - (United States of America)

POSTED: Thursday, December 13, 2012

I appolgize you did not recieve your tickets as early as you would like them and had difficulty trying to locate them, sometimes the tickets are made available by the vendors we order from last minute, in which case it does delay us shipping them but tickets generally still arrive atleast a few days prior to the show.  If you look at the seating chart of the theater you would realize that "every other" seat, although looks like it skips a seat it actually does sit you all together.  The Left Side of the theater is the Odd Numbered Seats, and the Right Side of the theater is the Even Numbers.

We also do not try to hide our prices, on the site itself it states tickets being purhased are provided through a secondary ticket broker and can be sold above "face value". This information was not hidden or concealed in any way. You agreed to the prices when you ordered the tickets. Almost anywhere you order tickets from you will pay higher then face value. Its part of the buisness and hard to get away from.

I hope you realized you were all seated together and I hope your grand children enjoyed the show.

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#1 Consumer Comment

Probably a Non-Issue

AUTHOR: Robert - (U.S.A.)

POSTED: Thursday, December 06, 2012
now three days before the show the tickets arrive and all are "every other" seat  at the back of the theater
- Well you don't give a row number, but since you say you didn't pick the seats it is hard for you to say that, this is not what you wanted.  However, if you actually looked at the seating chart of the theater you would realize that "every other" seat IS together.  The Left Side of the theater is the Odd Numbered Seats, and the Right Side of the theater is the Even Numbers.  So if for example you have seats 2,4,6 you are together on the Right Side.

As for the price..if you read their site they state that the tickets may be sold above face value, so when you bought the tickets you knew the price and agreed to it.  
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