Complaint Review: Tophatter.com - Internet
- Tophatter.com Internet United States
- Phone: (888) 502-5501
- Web: tophatter.com
- Category: Fraud, Dating Scam
Tophatter.com Locked my out of my account and not responding to emails I've been sending Internet
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My issue is with Tophatter.com which is a 'bidding website' and unfortunately I tried it out and was addicted immediately, and I spent more money than planned. I did bid for items and ordered many things. I never had to log in, as it took me right to my account.
After 5 weeks bidding I opened the app, and I was asked for my password, which I entered multiple times and I know it was the right one, but I had to click 'forgot password' and a link to reset password would be sent to my email yet it never comes, I tried this step many times in the last week with all disappointing results, I also searched everywhere for a way to contact them and did find one, help@tophatter.com so I sent an email, stating my issues, and still no response. There is really something wrong with the company.
Now I am getting pretty scared as I am disabled and have to be housebound from the start of pandemic. Just a few days ago, I started a new account so I could email them 'contact us', there was just no other way to contact them. I did get a response right away, but all it was showing how to get info on the bidding site. I am really getting frustrated, scared and anxious, especially since I have many items I'm waiting to get status on as they are all paid for.
This report was posted on Ripoff Report on 06/13/2020 08:32 PM and is a permanent record located here: https://www.ripoffreport.com/report/tophatterdotcom/locked-account-responding-ive-1496350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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