Complaint Review: Total Wireless - Murfreesboro Tennessee
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- Author Not Confirmed
- Total Wireless PO Box 12032 Murfreesboro, Tennessee United States
- Phone: 6154178361
- Web: www.Totalwireless.com
- Category: Cell Phone Provider
Total Wireless Dinky and stupid representatives. There Customer Service is lousy when trying to resolve customer service issues. Murfreesboro Tennessee
*UPDATE Employee: Total Wireless Dinky and stupid representatives. There Customer Service is lousy when trying to resolve customer service issues. Murfreesboro Tennessee
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Total Wireless is a totally a disgusting company. Their representatives do not listen and have you on the phone for long periods of time, because of their incomptence. On March 28, 2018 I had purchase a $30 dollar prepaid card. I called to put the $30 on my card, and with no luck they, these IDIOTS had me calling back 2/3 days thereafter, because they could not get the information corrected. From how they was handling my issue, these people do not keep records of customer orders. ##After being with them for only 2 mos. I decided to leave. When I ported my number to another carrier, these bozos had me wait the next day, because there is alot of disorder and confusion in the dept. I would not recommend anyone going to them, because you will be aggravated and frustrated. So I am sparing you, if you are considering using Total Wireless Calling Card think again. They are no good.
This report was posted on Ripoff Report on 04/24/2019 02:18 AM and is a permanent record located here: https://www.ripoffreport.com/report/total-wireless/murfreesboro-tn-dinky-stupid-1477635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Total Wireless Dinky and stupid representatives. There Customer Service is lousy when trying to resolve customer service issues. Murfreesboro Tennessee
AUTHOR: Tracfone - (United States)
SUBMITTED: Wednesday, May 01, 2019
Hi Rita,
This is Mellannie from Total Wireless and I have read your post in this blog. I am deeply sorry for the bad experience you have encountered with our customer service. It is our greatest regret to have known what happened. Rest assured that this will be taken seriously to help us improve our care.
We respect the decision you have come up with but we are hoping that you would reconsider. Please chat with us at http://bit.ly/2lFFpmo if you may need assistance about your account with us. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.
Mellannie
Total Wireless
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